Position Summary

Role and Responsibilities

Process Innovation

- Identify business pain points based on management direction through operational data analysis

- Initiate business process innovation strategies and collaborate with sales teams

- Redesign and improve systems per new process operation standards

- Implement new methodologies and policies to improve overall business

- Develop performance indicators and monitor operational levels

- Lead and follow up on effective implementation of new business processes

SCM Operation Innovation

- Analyze supply chain operation problems (KPIs) and identify improvement solution

-  Develop processes and tools to improve supply chain operation

- Encourage sales adoption of new processes and tools

- Address critical demand/supply issues and expedite tasks for solid - Lead cross-functional improvement projects, including HQ initiatives (e.g., Next SCM Launching)

Analyze supply chain operation problems (KPIs) and identify improvement solution

- Develop processes and tools to improve supply chain operation

- Encourage sales adoption of new processes and tools

- Address critical demand/supply issues and expedite tasks for solid decision-making 

- Lead cross-functional improvement projects, including HQ initiatives (e.g., Next SCM Launching)

Korean Language & Expertise

- Acts as the translation/interpretation bridge. New task guidance, project direction, and strategic initiatives typically arrive in Korean first from headquarters.

- Written reports and verbal updates in Korean, required for leadership alignment with RHQ/HQ.

- Relationship building with TSE BM & Korean SCM, RHQ Innovation Team, SDSAP Team, and HQ process owners without requiring translation layers.

- Position explicitly requires creating reports in Korean using Microsoft Word/PPT. This is a daily function, not occasional.

Skills and Qualifications

• Excellent verbal and written communication skills in Korean (word/PPT), English, and Thai.
• Ability to analyze large and complicate datasets and report with summarized insights to manager

• Proactive communication with the sales team to encourage changes in supply/logistics management strategies.

• Bachelor's degree in Business Management, Industrial Engineering, or a related field of study.

• Minimum of five years of experience in process improvement, preferably within Process Innovation, Supply Chain Management (SCM), or Logistics.

• At least one year of experience supporting senior and executive-level client in decision-making and proactively addressing stakeholder requirements.

• Experience in designing new processes and improving existing ones to meet changing business needs.

• Proven ability to facilitate group meetings or workshops to achieve desired outcomes and build consensus among stakeholders.

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