JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Procurement and Vendor Management

• Assist in the evaluating the vendor procurement and management practices of your designated CLIENT site and ensure renegotiation and tendering
• Co-ordinate and monitor the contractor management program ensuring all vendors comply with all aspects of their agreement
• Ensure the Contract Management Database is up to date at all the times

Facilities Operations

• Assist and monitor building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. 
• Ensure that the team liaises closely with the Regional Operations procedures to ensure service standards are maintained
• Recommend continuous quality improvement practices across your site, ensuring initiatives are shared across all sites
• Implement, comply with and audit all internal management systems, for quality assurance
• Assist in the organizing of internal and external Client events

Risk Management

• Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
• Ensure critical operations and sites are identified across the region.
• Assist in the implementation and monitoring of guidelines and strategies to protect health and safety of staff and others, protect Client Microsystems and JLL reputation. 
• Support the implementation and monitoring of disaster recovery and business continuity plans
• Follow established escalation procedures and incident reporting procedures  

Profitability/ Savings Initiatives:

• Assist the Senior Jones Lang LaSalle Account Leadership team with generating operational savings and creating initiatives to improve processes and practices 

Customer Service / Client Relationships:

• Provide superior customer service
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user. 
• Pro-actively manage CLIENT expectations ensuring that the service levels are maintained

Reporting:

• Assist in the budgeting process as required
• Provide input as required into the Monthly Report to CLIENT 
• Active involvement in the monitoring and achieving the required Key Performance Indicators

Leadership / Staff Management:

• Actively support an environment that supports teamwork, co-operation & performance excellence within the Real Estate team
• Obey the temporary working arrangement from the leadership.

Ideal Experience

• A university degree or professional qualification in engineering/facilities management
• Over 5 years practical experience in facilities operations
• Interpersonal skills with a strong client focus.
• Technical comprehension and experience with performance based service contracts and vendor management both soft and technical
• Ability to work within a budget

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement and Supplemental Privacy Statement for Individuals in China.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.