JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary/Goals

✓ Assist the FM in the delivery of services to operate and maintain the properties including financial, maintenance, asset, vendor and people management.

✓ Develop an understanding of and sound working relationships with key representatives of the client and all key suppliers/service providers to the site

Essential Duties and Responsibilities

✓ Be familiar with & operate to the Scope of Work as defined in the Master Agreement.

✓ Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services.

✓ Review and spot-check to ensure that suppliers/service providers are meeting contractual obligations to the client.

✓ Ensure that the site is well maintained and correctly furnished/stocked to operate to maximum efficiency.

✓ Ensure that detailed floor inspections are routinely conducted.

✓ Ensure that an effective Work Order system is maintained for rectification of any defective items/services & ensure that these are addressed in a timely manner

✓ Lead H&SE Program for site. Ensure all working environments meet all requisite H&SE Standards. Prepare audits, self assessment, action plans.

✓ Ensure routine testing of Audio Visual equipment functionality; maintain & repair as required

✓ Ensure smooth running of meetings&/or events at the site.

✓ Assist with Business Unit relocations or ‘ad hoc’ projects.

✓ Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations

✓ Provide backup support for the account team members in times of absence.

✓ Liaise closely with the client on-site representatives to address problems and/or enhance working environment performance

✓ Clearly document & communicate all client expectations to the balance of the FM team

✓ Work collaboratively with facilities team colleagues both within the P&G/ Accounts & in the wider Jones Lang LaSalle network

✓ Development and management of systems and procedures for settling the regional operating budgets, tracking and reporting the spending in accordance to the contractual requirements

✓ Support deployment of global or regional initiatives proactively collaborating with dedicated team members

Key Performance Measures

✓ FM, dining and SCAT Survey Scores

✓ KPIs/Master Agreement Reporting requirements

✓ CSA/Audit scores/ Scorecards

✓ Implementation of Best Practice

✓ Agreed cost savings initiatives

✓ Budgets/forecast accuracy

✓ H&S Audits

✓ Client Surveys (as defined in Master Agreement)

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.