Overview:

The Customer Asset Management (CAM) Operations Development Program enables participants to gain in-depth professional and analytical experience and development of leadership and collaborative skills through a defined and customized immersive rotational program. Program participants will become technically proficient in core business processes within the CAM division.

Department Overview:

The mission of the Default & Loss Mitigation Accounting team is to accurately process a wide range of financial transactions for Customer Asset Management. We reconcile and report losses for our internal and external customers by ensuring accurate reporting and timely processing, while ensuring that all transactions adhere to corporate policies, procedures, and generally accepted accounting principles. The members of our team maintain an environment of recognition, mutual respect, accountability, and encouraging open communication and feedback for process improvements.

Accounting-Related Analysis

Complete a variety of functions that include:

• Reconcile all investor reimbursements (Partial claims, WCAPs, Incentives, GSE claims) on a monthly basis
• Communicate with multiple business partners on BAU and exception processes
• Reconcile balances held due to servicing errors (WPCI and WPCL reason codes)
• Process loss/expense/refund requests from multiple departments
• Report foreclosure and related expenses, incentive fee income, charge off projections, etc.
• Evaluate expected servicing expenses used for reserve purposes
• Maintain and setup MSP reason codes and matrix
• Accounting for treasury-related default activities (REO Book-ins, Short Sales, Third-Party Sales, loss calculations, etc.)
• Other related research (SCRA, P187 review, etc.)
• Setup for new Loss Mitigation vendors and maintenance of those relationships
• Post acquisition Partial Claim reconciliation
• Develop and maintain team reports and scorecards

Primary Responsibilities:

• Complete a series of job rotations, over a set time frame in multiple disciplines, to gain a broader understanding of the roles, how they are utilized at the Bank, and how they work together to deliver solutions and services to internal and external customers
• Manage pipeline of loans ensuring operational processes are completed timely and accurately
• Perform reviews of loans confirming a quality level within the Company’s risk appetite
• Work in customer contact or back-office roles depending upon the preference and skill set of the candidate
• Develop and produce routine departmental reports and spreadsheets, including but not limited to, project analyses, historical reporting and financial analyses.
• Complete data review, research and/or reconciliation.
• Participate in Customer Asset Management Operations Development Program activities.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education and Experience Required:

• Bachelor’s or Master’s degree
• Minimum Cumulative GPA of 3.0
• Up to 1 years' work experience
• Outstanding written and verbal communication skills
• Demonstrated interpersonal skills
• Demonstrated analytical skills
• Demonstrated computer skills
• Prior work/internship experience
• Work Visa Sponsorship not offered for this role

Location