Web Governance Specialist

Do you have experience in digital publishing workflows?
Are you a team player?

About Our Team

The Website Strategy team is part of Elsevier’s central Marketing Excellence function and is responsible for Elsevier.com — the front door to our business.

We shape and guide the digital experience across the site, ensuring our brand, content, and audience journeys clearly communicate Elsevier’s value. Working across content, SEO, governance, and optimisation, we focus on delivering high-quality, consistent experiences that meet user needs and drive measurable impact.

Our team plays a key role in helping Elsevier present a clear, trusted, and compelling digital presence to audiences worldwide.

About the Role

Support the Website Strategy team by ensuring content on Elsevier.com is consistent, high-quality, and aligned with defined standards and audience journeys. This role focuses on monitoring the website, identifying issues, and ensuring pages follow governance rules while supporting clear, structured user pathways.

We are looking for a proactive and detail-oriented Web Governance Specialist who takes initiative to identify issues, maintain content quality, and ensure consistency across the site. The ideal candidate is comfortable working with structured processes, reviewing content in detail, and coordinating with stakeholders to resolve issues and improve the overall user experience.

Responsibilities

• Monitor Elsevier.com to ensure content follows defined journeys, governance standards, templates, and publishing guidelines.

• Review pages to ensure correct structure, metadata, and alignment with content standards.

• Identify non-compliant, outdated, or duplicate content and track required actions.

• Ensure pages are correctly aligned to defined audience journeys and user tasks.

• Identify gaps, overlaps, or fragmentation in content journeys and pathways.

• Maintain documentation of content structures and audience pathways.

• Support content lifecycle activities, including review, update, consolidation, and retirement.

• Track and follow up on issues with stakeholders to ensure resolution.

• Escalate recurring or unresolved issues through defined processes.

• Provide guidance to content contributors on applying website standards and structuring content effectively.

Requirements

• Bachelor’s degree in marketing, communications, digital media, or a related discipline (or equivalent experience).

• Minimum 2+ years of experience working with website content, CMS platforms, or digital publishing workflows.

• Strong attention to detail and ability to identify issues in content structure and quality.

• Understanding of digital content, website structure, and user experience principles.

• Ability to analyse content and identify improvements to navigation and user pathways.

• Comfortable working with structured processes and applying defined standards.

• Strong organisational skills and ability to track issues through to resolution.

• Clear communication skills and ability to work with multiple stakeholders.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Flexible working hours — work when you are most productive.

Working for You

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.

• Enhanced Health Insurance Options: Competitive rates negotiated by the company.

• Group Life Insurance: Ensuring financial security for your loved ones.

• Group Accident Insurance: Extra protection for accidental death and permanent disablement.

• Flexible Working Arrangement: Achieve a harmonious work-life balance.

• Employee Assistance Program: Access support for personal and work-related challenges.

• Medical Screening: Your well-being is a top priority.

• Modern Family Benefits: Maternity, paternity, and adoption support.

• Long-Service Awards: Recognising dedication and commitment.

• New Baby Gift: Celebrating the joy of parenthood.

• Subsidised Meals in Chennai: Enjoy delicious meals at discounted rates.

• Various Paid Time Off: Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

• Free transport pick-up and drop (home–office–home) in Chennai.

About the Business

Elsevier is a global leader in information and analytics. We help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.

Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.

At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare — partnering for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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