We are looking for a Warehouse Operative to join our close-knit team and play a critical role in the receipt and distribution of pharmaceutical products whilst ensuring a high level of customer service to both internal and external customers.

Key Responsibilities:

Operational

• To assist in the receipt and checking in of stock, ensuring that all deliveries from suppliers are correct and that damages/errors are reported within one working day, and all associated paperwork completed correctly and in a timely manner
• To assist in the effective management of stock, rotation of stock, stock taking and the recording of stock to ensure availability for sale within 24 hours
• To complete the necessary cleaning required ensuring that the Operations Centre is maintained within the MHRA and Health & Safety Audit requirements
• To assist with the delivery of orders to customers, including picking and packing, ensuring that they are correct and are presented to the customer with the necessary documents
• To work closely with all Clinigen departments to ensure that all delivery specifications are met
• Work to the agreed targets set out in your PDP designed in conjunction with your line manager
• Liaise with stakeholders within the Operations Centre, as well as the wider Clinigen business (Clinical Trials, Managed Access & General Access)

Technical

• To work in accordance with all company SOPs and recall procedures
• Assist in the effective operation of the Operations Centre under GDP guidelines by undertaking initial and ongoing GDP training, as well as Individual training and development (on the job training/coaching and specific technical courses)
• To complete administrative duties as required as well as security and temperature recording
• Maintain pest control standards
• Support improvement activities/events within the warehouse.
• Contribute to the development of Clinigen’s culture and the development of an high performing team within the Operations Centre

Requirements

• Relevant experience of working within a fast paced, proactive warehouse environment is desirable for this role
• High levels of attention to detail and accuracy, with excellent numerical & written communication skills is essential for this role
• Clear, and concise communication skills with the ability to build and manage relationships with both internal and external stakeholders
• A flexible approach to working as part of a team, with an openness to providing support to the immediate team and wider internal stakeholders as and when required.
• Being comfortable to work autonomously, with the ability to prioritise own workload and make independent decisions
• Proficient in the use of Microsoft packages (including Word, Outlook and Excel etc.)
• Previous experience working with an ERP (ideally Oracle) would be advantageous for this role
• An up-to-date flexi/counterbalance forklift license and driving license would also be beneficial.

Please note - this role is offered subject to a satisfactory DBS check

Benefits

• 27 days holiday plus 8 bank holidays
• Pension contributions 4.5% matched
• Life assurance 4 x annual salary
• Flexible Benefits Platform with £25/month Company contribution
• Annual salary review
• Independent financial advice service
• Enhanced Employee Assistance Programme
• Shopping discounts with retailers
• Long service awards
• Recognition scheme & employee of the year awards