About the Role

Are you an experienced Transport Controller or Coordinator looking for your next challenge? World Courier — a global leader in specialty logistics and temperature-controlled supply chain solutions — is looking for a driven and detail-oriented Transport Controller to join our Domestic Desk team at our Feltham site.

This is a fast-paced, hands-on role at the heart of our UK operations, where no two days are the same. You'll be the crucial link between our drivers, agents, and internal teams — ensuring time-sensitive and temperature-controlled consignments are collected and delivered seamlessly, every time.

Key Details

• Location: Feltham (Fully On-Site)

• Hours: 8.5 hours per shift with a 30-minute break (40 hours per week)

• Shift Pattern: Monday – Friday rotating shifts between 4:00am – 8:00pm

• Weekend working and overtime as required

• Please note: this role requires airport security clearance and a DBS check prior to starting

Key Responsibilities

• Planning and allocating collections and deliveries across a fleet of drivers and domestic agents

• Communicating all relevant consignment information to drivers and stakeholders clearly and efficiently

• Monitoring emails, mobile communications, our Transport Management System (TMS)

• Updating and tracking consignments on our internal system

• Downloading and distributing temperature monitor data for customer service analysis

• Preparing specialist packaging and temperature-controlled consignments, and managing packaging stock levels

• Working closely with the Duty Controller and Department Lead Team to keep the Domestic Desk running to the highest standard

• Driving when required to support the wider team

• General administration including filing and paperwork

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What We're Looking For

Essential:

• A proven background in Transport Coordination, Transport Planning, or a similar Controller role

• Experience in routing and transport planning for drivers

• A road freight or logistics background

• Strong computer skills, including proficiency in Excel, Word, and PowerPoint

• Excellent verbal and written communication skills in English

• Ability to prioritise, multitask, and stay calm under pressure

• A flexible attitude — this role involves shift work and occasional last-minute coverage

• A valid driving licence

• Willingness to undergo airport security clearance and a DBS check

Desirable:

• Experience in customs, import/export operations

• A background in temperature-controlled logistics

Benefits

• Performance-related bonus

• Private healthcare coverage

• Pension scheme

• The opportunity to work with a globally recognised name in specialty logistics

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned