JOB DESCRIPTION: Temporary Duty Drawback Coordinator

THE ROLE

The Duty Drawback Coordinator will support high-volume duty drawback and tariff recovery activities. Responsibilities include filing individual duty drawback claims for international (Z2) shipments, managing related email correspondence, researching order and buyer records, validating tariff fund allocations, and maintaining accurate documentation and tracking records. The ideal candidate is detail-oriented, comfortable handling large volumes of data and emails, and able to work efficiently across multiple systems.  This is a 3-month contract working in-office Monday-Thursday ~30 hours per week.

RESPONSIBILITIES

Duty Drawback Processing

• Review Item IDs associated with international (Z2) shipments.
• Identify eligible duty drawback opportunities.
• Match shipments to the appropriate vendor documentation.
• Prepare and submit individual duty drawback requests.
• Manage a high volume of email correspondence related to drawback claims.
• Track claim status and maintain accurate records throughout the process.

Tariff Fund Reconciliation

• Review historical orders; link order and buyer number to determine whether tariff funds have already been recovered or accounted for.
• Reconcile records across multiple systems and reports.
• Identify outstanding funds that have not yet been recovered.
• Work with Finance, Shipping, Client Experience, and other internal teams to validate findings and resolve discrepancies.
• Analyze transactions line-by-line due to system limitations and lack of consolidated reporting.

IDEAL EXPERIENCE & COMPETENCIES

• 2+ years of experience performing account reconciliation, audit support, billing reviews, or transactional research.
• Experience working with SAP or similar ERP systems.
• Strong Excel skills, including filtering, sorting, and analyzing large datasets.
• Experience managing high volumes of documentation, emails, and administrative processes.
• Resourceful and capable of managing priorities autonomously
• Excellent written and verbal communication skills with the ability to interact effectively across all levels of the organization.
• Familiarity with duty drawback, tariffs, customs documentation, or international shipping is preferred but not required.

The proposed base hourly range for this position ranges from $22.00 - $25.00.  Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.