The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The team is transforming how Dexcom leverages commercial data—building a connected ecosystem, turning data into foresight & action, enabling field teams to deliver one coherent high-value experience, and elevating strategic decision-making. We’re collaborative, fast-moving, and committed to making data a competitive advantage. You’ll join Dexcom’s growing Commercial Excellence organization, where business partnership, data, systems, and insights come together to power commercial planning, engagement, execution, enablement, and measurement across EMEA.

The Commercial Data & CRM Operations Analyst is a hands-on partner to Commercial teams responsible for executing and scaling CRM capabilities while ensuring high-quality, reliable commercial master data. This role combines CRM platform execution with Master Data Management (MDM) operations to improve field effectiveness, data quality, and commercial decision-making across EMEA.

Where you come in:

• Execute and improve Veeva CRM / Vault configuration, data management, testing, and deployment activities, applying strong functional judgment to ensure solutions are accurate, scalable, compliant, and aligned with EMEA commercial needs.

• Translate business requirements into clear CRM and MDM execution plans, challenging assumptions when needed and guiding stakeholders toward practical, standardized solutions.
• Perform and coordinate senior-level Master Data Management (MDM) activities, including customer data updates, hierarchy maintenance, business rule application, exception handling, and stewardship across HCP, HCO, and account data.
• Identify data quality issues, investigate root causes, recommend corrective actions, and execute remediation activities to improve the reliability of CRM and MDM data.
• Support CRM and MDM integration work, including onboarding preparation, data migration checks, legacy data alignment, defect resolution, and coordination with IT and business teams.
• Partner with Commercial Data Enablement, Analytics, Sales Operations, Marketing, Compliance, and IT to deliver approved enhancements, resolve operational issues, and ensure changes support field execution.
• Act as an experienced functional point of contact for field teams and business stakeholders, supporting best-practice adoption, functional testing, validation, and user readiness activities.
• Maintain documentation of business rules, configuration decisions, data standards, test outcomes, and operational metrics to support traceability, governance, and continuous improvement.

What makes you successful:

• Solid hands-on experience with Veeva CRM / Veeva Vault configuration, data management, testing, and feature deployment in a Commercial Excellence or Sales Operations environment.

• Experience working in MedTech or Pharmaceutical European commercial organizations, with a strong understanding of commercial data, field processes, and CRM operating models.
• Strong practical understanding of master data concepts, including customer hierarchies, matching, merging, survivorship, validation, and data stewardship controls.
• Proven ability to execute complex data quality, data stewardship, CRM configuration, or CRM data management activities with accuracy and limited supervision.
• Ability to organize and prioritize system configuration tasks, data workloads, testing activities, and issue resolution in a fast-paced environment.
• Experience performing functional testing, validation, defect investigation, and user acceptance support to ensure high-quality system deployments.

• Clear communicator who can work confidently with business stakeholders, field teams, analysts, and IT partners, explaining issues and recommendations in practical terms.
• Proactive, detail-oriented, and execution-focused, with the ability to spot risks, follow through on open items, and continuously improve data quality, system usability, and operational ways of working.

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.

• A full and comprehensive benefits program.

• Growth opportunities on a global scale.

• Access to career development through in-house learning programs and/or qualified tuition reimbursement.

• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 5 - 15%

Experience and Education Requirements:

•  Typically requires a Bachelor’s degree and a minimum of 8-12 years of related experience. 

• At this level a graduate degree may be desirable with 4 years of related experience

Flex Workplace:

• Your primary location will be your assigned Dexcom site, but you may work part of the week from a home office. You must live within commuting distance of your assigned Dexcom site (typically within an hour’s commute).

#LI-Remote

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

At Dexcom, we are committed to providing a fair and inclusive recruitment process, and welcome candidates of all genders and gender identities to apply. If any wording in this description appears unintentionally gendered or exclusionary, please be assured this is not intentional.

Should a reasonable accommodation be necessary to aid a disability, requests should be sent to Dexcom Talent Acquisition at [email protected].