The Contractor & Consultant Management team is responsible for enabling Target's flexible external workforce through a disciplined, scalable and business-focused operating model. CCM supports the end-to-end ecosystem for contractors, consultants and statement-of-work engagements, including demand and workforce planning, requisition fulfilment, supplier performance management, contractor lifecycle operations, consulting and SOW enablement, invoice and payment governance, compliance, analytics and continuous improvement.

As Target's demand for specialized and emerging capabilities continues to evolve, CCM plays an increasingly strategic role in helping leaders determine the right workforce solution across full-time talent, contractors, consultants, SOW engagements and other flexible workforce models.

The team supports a large and growing external workforce and supplier ecosystem, including highly specialized capabilities across areas such as Creatives, Digital, Security, UX, Data Science, Infrastructure, AI and other emerging domains.

Primary Responsibilities:

Lead the Contractor & Consultant Management Function

• Lead the end-to-end CCM operating model, including requisition fulfilment, contractor lifecycle, invoices, payments, compliance, audits and reporting
• Establish clear governance, service standards, operating rhythms and escalation mechanisms to ensure consistent execution
• Drive simplification, automation and process improvements that enhance speed, accuracy, stakeholder experience and control

Lead Supplier Ecosystem Strategy and Governance

• Own strategy and governance for the contractor, staffing, consulting and specialist supplier ecosystem.
• Lead supplier performance through scorecards, monthly business reviews, quarterly assessments and corrective actions.
• Optimize the supplier portfolio based on capability, performance, cost, scalability, risk and future business needs.

 Shape Target's Flexible Workforce Strategy

• Partner with business leaders to determine the optimal mix of FTE, contractor, consulting, SOW and other workforce models.
• Lead workforce planning, demand prioritization and sourcing strategies for critical, niche and emerging capabilities
• Strengthen SOW, consulting and outcome-based engagement models to improve value, flexibility and business outcomes.
• Partner with Strategic Sourcing and stakeholders to lead RFI/RFPs, supplier evaluations, negotiations and supplier transitions.

Lead AI & Future of External Workforce Strategy

• Anticipate how AI and automation will reshape roles, skill requirements, talent demand and workforce models, translating industry trends into actionable contractor and consultant strategies.
• Evaluate emerging AI capabilities, talent markets and supplier offerings to ensure timely access to specialized skills and evolve sourcing, supplier and commercial models as the market changes.
• Champion responsible adoption of AI and automation within CCM to improve sourcing, workforce planning, supplier management, analytics and operational efficiency while maintaining appropriate governance and human judgment.

Drive Supplier Commercial and Market Intelligence

• Build market intelligence on workforce trends, supplier capabilities, skill availability, commercial models and rate movements. Deep understanding of other GCC/retail CCM landscape
• Use benchmarking, rate analysis and market insights to guide sourcing, supplier and workforce decisions.
• Identify emerging suppliers, technologies and workforce models that improve access to talent, speed and cost effectiveness.

Own Contractor Lifecycle, Compliance and Controls

• Provide senior oversight of contractor lifecycle governance, including onboarding, tenure, extensions, utilization and offboarding.
• Partner with Legal, Finance, Talent Acquisition and other functions to translate regulatory and policy requirements into sustainable practices.
• Ensure strong controls across compliance, invoices, payments, audits, documentation and supplier accountability.
• Improve speed-to-fill, candidate quality, supplier responsiveness and stakeholder experience through data-driven interventions.

Build Analytics, Metrics and Business Reviews

• Define CCM KPIs and dashboards across demand, fulfillment, supplier performance, cost, utilization, compliance and stakeholder experience.
• Lead monthly and quarterly operating reviews that highlight trends, risks, root causes and required actions.
• Translate operational and market data into clear recommendations for senior leadership and business partners.

People Leadership

• Lead, coach and develop a high-performing CCM team with clear goals, accountability and performance expectations.
• Build team capability across workforce management, supplier governance, consulting/SOW, analytics, compliance and procurement.
• Foster an inclusive, collaborative and continuous-improvement culture while managing capacity and priorities effectively

Job Requirements

• Bachelor's degree from an accredited university or equivalent relevant professional experience.
• 10+ years of progressive experience across procurement, contingent workforce management, consulting/services procurement, supplier management, workforce operations or related fields.
• 5+ years of people-leadership experience, including responsibility for developing high-performing teams in a large, matrixed or multinational organization.
• Demonstrated experience managing complex supplier or vendor ecosystems.
• Strong knowledge of supplier relationship management, supplier-performance governance and structured business-review processes.
• Experience working with contingent labour, professional services, consulting, SOW engagements or other external-workforce models.
• Strong understanding of AI, automation and emerging workforce trends, with the ability to assess their implications for talent demand, skill requirements, supplier capabilities, commercial models and procurement operations
• Demonstrated ability to influence and negotiate with senior leaders, suppliers and cross-functional partners.
• Experience navigating complex, ambiguous and rapidly evolving business environments. Strong problem-solving, decision-making and critical-thinking skills.
• Knowledge of Vendor Management Systems (VMS), workforce-management platforms or procurement technology.
• Experience leading or supporting complex sourcing initiatives, supplier negotiations, RFI/RFP processes and commercial evaluations.
• Strong understanding of governance, controls, compliance and risk management within Procurement or external-workforce environments.