Job Summary:

Responsible for delivering enterprise-wide vendor management services to drive best in class contracts, effectively optimizing spend leverage while simultaneously managing business risk via fair and reasonable contract terms/conditions. Lead Category Management functions and mentor and guide category team members.

Essential Functions:

• Deliver Category strategic sessions and help develop roadmaps and prioritization of sourcing needs for all business owners in an aligned category
• Accountable for mentoring and coaching other members of sourcing serving the category; this role extends accountability to delivering the category sourcing and strategic needs and ensuring that other members of sourcing are aware of the roadmap, priorities and deliver in accordance with the category needs of the various business owners
• Conduct continuous market research and analysis to identify areas of opportunity within the category including, but not limited to, competitiveness of incumbent products/services, price benchmarking, ROI of initiating RFx events and emergence of new vendors or product innovations
• In partnership with business owners, identify opportunities for consolidation or bundling of certain organization-wide requirements to help reduce business risk, drive standardization, and attain more cost effective and efficient operations
• Collaborate with Legal to ensure contracts follow the contract review and approval process per company policy; analyze incumbent and template contracts and recommend appropriate changes as needed
• Manage and improve supplier diversity within our vendor base and support local economic development programs
• Research internal customer needs in order to provide strategic recommendations identify the best supplier to provide corporate services
• Develop and implement corporate policies and procedures to guide the entire sourcing and vendor relations process
• Support business owners with the completion of an Investment Proposal (IP), Return on Investment (ROI), or other financial analysis as required to support new initiatives; in conjunction with Finance, monitor vendor performance versus ROI assumptions identified in the IP
• Minimize financial risks to CareSource
• Confer with Treasury regarding capital expenditures by conducting lease versus purchase analyses and recommendations
• Apply and deliver enterprise wide contracting, vendor management and strategic sourcing services designed to improve partnering, manage risk, leverage spend and ensure regulatory compliance
• Effectively manage and adapt services to the evolving needs of the organization, including all participants and SOPs engaged in the Contracting Process (e.g., Business Owners, Reviewers, Compliance, Vendors and CareSource Leadership)
• Coordinate with Vendor Management training programs by providing category specific guidance, mentoring and development for team members assigned to help support the category
• Represent SSVR as a departmental subject matter expert (SME)
• Drive KPIs for the category in alignment with overall Department KPIs to help unify team strategy and departmental value add/impact to the organization
• Work closely with executive leadership, business owners, and staff throughout the organization to ensure that new requirements are sourced in a timely manner and that existing contractual relationships are closely monitored and managed to ensure that CareSource receives the highest quality of products and contracted services
• Establish and maintain strong partnerships with internal customers and suppliers for maximum value and policy compliance
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s degree in business, materials management, logistics or related discipline or equivalent years of relevant work experience required
• Master’s degree in business administration preferred
• Minimum of five (5) years of experience in strategic sourcing, vendor relations, contract development, procurement process/policy and negotiation are required
• Experienced in process improvement, training, effective communication, and collaboration
• Broad spectrum of category expertise covering both products and services, with emphasis on procurement in a health care setting – including knowledge and understanding of regulatory and compliance requirements

Competencies, Knowledge, and Skills:

• Demonstrated thorough understanding of the application of strategic sourcing principles including spend analysis, concept and strategy development, market analysis and research, requirements definition, Statement of Work (SOW) development, Request for Proposal (RFP) development and management, vendor negotiations, contract development, vendor onboarding and management, and contract management
• Strong vendor relations and negotiation skills are required to ensure that CareSource receives the overall best value and that contract requirements are met on a continuous basis
• Robust process improvement and training skills, excellent decision-making, problem-solving, time management, and organizational skills with strong attention to detail
• Effective listening and critical thinking skills
• Advanced interpersonal, written, and verbal communication skills
• Ability to interact with all levels of leadership, influence change in corporate understanding and adoption of SSVR concepts, defuse tension and resolve conflict, and lead cross-functional teams and initiatives
• Initiative-taker and results oriented with strong analytical/metrics and critical thinking skills.
• Proven ability to coordinate and prioritize multiple projects simultaneously and deliver documented and measurable results
• Advanced Microsoft Office skills, including Outlook, Word, Excel, PowerPoint, and SharePoint

Licensure and Certification:

• Certified Purchasing Manager (CPM) credentials are preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Fostering a Collaborative Workplace Culture

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.