FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Proposition

We are looking for a TIBCO Software Engineer II to join our growing software development team, working on an important Deposit and Shared services initiation capabilities.

This position is within Technology and DEPOSITS & SHARED SVCS LOB, related to API development, the design, implementation, and support of our TIBCO Enterprise Service Bus & API Management. Ability to create conceptual end-to-end integration deliverables, technical specification documents and recommend high quality solutions for the TIBCO BW ESB integration platform.  Ability to Analyze, code, test, and implement in coordination with management, associates, and end users while following the Enterprise SDLC. May oversee the work of less experienced analysts or assist in special projects as needed. 

The ideal candidate should have the necessary skills and experience to provide coding and application support.  The ideal candidate will have excellent communication skills to management, individual contributors, and business stakeholders.  The ideal candidate will move at a rapid rate of execution while maintaining both the short- and long-term strategic view while collaborating with team members.

Job Details

Position Title:  Software Engineer II - TIBCO Developer

Career Level:  P2

Job Category: Senior Associate

Role Type: Hybrid

Job Location: Bangalore

About the Team:

Impact

This position is within Technology and DEPOSITS & SHARED SVCS LOB, related to API development, the design, implementation, and support of our TIBCO Enterprise Service Bus & API Management. Ability to create conceptual end-to-end integration deliverables, technical specification documents and recommend high quality solutions for the TIBCO BW ESB integration platform.  Ability to Analyze, code, test, and implement in coordination with management, associates, and end users while following the Enterprise SDLC. May oversee the work of less experienced analysts or assist in special projects as needed. 

Key Deliverables (Duties and Responsibilities)

• 5-7 years experience building enterprise applications.
• Implementation of integration services using TIBCO BW (6/10x), TIBCO EMS.
• Implementation knowledge of API Gateway like Layer 7 / Apigee
• Basic knowledge in Splunk
• Gap analysis of new requirements and documented solution options (change description, impact analysis, effort estimates)
• Issue/Bug investigation & resolution, Support Project team and Application Business Analysts.
• Functional mappings from specifications and/or business requirements; translate source/target schemas into transformation logic aligned with logistics processes and data standards.
• Assist Operations Team to resolve production escalation as and when needed.
• System Testing - Develops and oversees a comprehensive testing plan. Investigates, analyzes, and determines user needs. Verifies the successful implementation of software, patches, and upgrades.
• System Enhancement - Utilizes end user feedback and requests to develop system improvements that impact applications. Determines solutions for known issues and business needs. Coordinates with interface applications and other business units to verify request definitions, then makes appropriate system configuration or parameter changes.
• Provides 24/7 support during on-call rotations for critical Production issues

Skills and Qualification (Functional and Technical Skills)

Functional Skills:

• Engineer II role is to plan, design, develop and launch efficient systems in support of the core organizational functions.
•  This individual will utilize effective communication, analytical and problem-solving skills to help identify, communicate/resolve issues, opportunities, or problems to maximize the benefit of IT and Business needs.
•  The ideal candidate should have the necessary skills and experience to provide technical guidance, estimation of efforts, understanding and deciding upon the optimal technology solution to achieve the desired business needs, day to day application support, should be able to navigate differing levels of gray/unknowns, and have excellent communication skills with other IT management levels, individual contributors, and business stakeholders.  They must be able to move at a rapid rate of execution to deliver requests and take advantage of any opportunities as they present themselves and navigate through any resource constraints. They must have both the short- and long-term strategic view when deciding on the best technical approach.  They must be able to develop code and effectively oversee distributed development team members. 

Technical Skills:

Bachelor's Degree and 4 years of experience in Software application development and maintenance

Preferred Education: Bachelor’s degree

Preferred Area of Study: Computer Science

Required Area of Experience:

TIBCO BW (6/10x)

API Gateway (Eg: Layer 7 / Apigee)

TIBCO EMS

Integration tech: XML/XSD, JSON, REST/SOAP; messaging (JMS/EMS);

SDLC & Ops: Git, CI/CD (e.g., jenkins, Azure Dev Ops, antifactory repositories), environment configuration, packaging/deployment, logging/monitoring, troubleshooting.

Nice to have Knowledge in Logging & Exception handling tools (Eg: njams)

Security Patterns MTLS, OAUTH 2.0

Preferred Qualifications:

Experience in the Banking and Finance Industry

Experience with Okta; SQL Scripting.

Experience with ServiceNow or other information technology ticketing system

Ability to build strong collaborative and productive relationships

In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile)

Relationships & Collaboration

Reports to : Director

Partners : Team members, Pod team members , Cross-functional teams.

Leads: Team Lead, Scrum Master, Project Manager, Product Owner, Reporting Manager.

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.