Leidos is seeking a Site Leader to support the government site group Patuxent River MD as one of the key members of the Field Services team. The candidate will be responsible for all service delivery to the assigned site group, including managing performance against Service Level Requirements (SLRs) and targeted metrics.

Primary Responsibilities

• Manage team responsible for providing desktop support at assigned site location
• Plan, direct, and monitor operational/tactical activities of the team
• Provide Subject Matter Expertise and technical leadership for onsite staff. Act as chief point of contact for team members as frontline escalation point regarding on-site issues
• Leads direct and review the work of team who exercise latitude and independence in their assignments
• Responsible for staffing, performance feedback and coaching, and managing administrative duties for direct reports
• Establish relationship with internal customers and other functional managers

Basic Qualifications

• US Citizen
• DoD Secret Clearance
• BS degree and 8-12 years of prior relevant experience or Masters with 6-10 years of prior relevant experience.  Will accept HS diploma with 12-15 years of prior relevant experience in lieu of degree
• Valid DoD 8570 IAT Level II: Security+ or higher Certification
• Must demonstrate expertise in IT Enterprise Operations
• Excellent customer service skills
• Excellent oral and written communication skills

Preferred Qualifications

• Organized and detail-oriented
• Strong leadership skills
• Self-motivated/ self-directing
• Strong collaboration, prioritization, and adaptability skills required. Relationship building
• Ability to manage and prioritize own work, and that of their team
• Independent decision making
• Analytical thinking; thinking out of the box
• Ability to effectively communicate with all organizational levels (SME to Senior Management)
• Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)

NGEN

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.