Jobs Companies The Home Depot Services Manager Operation Process

Sobre este puesto de Services Manager Operation Process en The Home Depot

The Home Depot · Presencial · PENNANT PARK, ATLANTA - 9141

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

The Manager, Strategic Execution is responsible for leading cross‑functional workstreams that turn strategy into disciplined execution across complex initiatives. This role partners with senior business leaders to bring structure, clarity, and accountability through clear roadmaps, milestone tracking, risk management, and decision readiness. The manager ensures work is well-defined, dependencies are surfaced, benefits and resourcing are understood, and commitments are executed as planned. Success in this role requires strong problem‑solving skills, detailed organizational capabilities, the ability to lead through influence, and comfort navigating ambiguous, fast‑moving environments. This position is ideal for someone who excels at driving alignment, enabling informed decisions, making progress visible across large organizations, and has a bias for urgency.


Key Responsibilities:

  • 20% Develop and Implementation - Develop and implement changes that improve overall services operations processes that are likely to add value to the organization’s bottom line. Manage/drive core services operations projects and/or process improvements.

  • 15% Manage day-to-day process - Manage day to day processes related to their areas of responsibility. Create and maintain project work plans.

  • 10% Analyze Components - Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.

  • 10% Analyze Industry - Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise.

  • 10% Communicate Effectively - Communicate effectively and build strong, effective partnerships with the field/service providers and throughout The Home Depot.

  • 10% Maintain Knowledge Base - Maintain knowledge base regarding specific operations and processes within store operations.

  • 10% Manage Issues & Roadblocks - Manage issues and roadblocks that arise related to their area of responsibility.

  • 10% Training - Provide guidance and training specific to area of expertise. Assist in collaborating findings from data and making verbal/written recommendations. Demonstrate proficiency/understanding of specific processes.

  • 5% Anticipate Field and Service Provider Needs - Respond proactively to unanticipated field and service provider needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.

Direct Manager/Direct Reports:

  • This Position typically reports to Senior Manager Ops Process.

  • This role has 0 direct reports.

                    
Travel Requirements:

  • Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

  • Must be 18 years of age or older.

  • Must be legally permitted to work in the United States.


Preferred Qualifications:

  • Novice SQL/GBQ skills

  • Certified Project Management Professional (PMP)

  • Prior experience in a consulting and/or project management role within a corporate environment preferred

  • Strong analytical stills and business acumen

  • Demonstrated ability to collaborate and work effectively with cross-functional teams and associates in SSC and field roles

  • 3 years of sales or process management in related area

Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

  • No additional education

Minimum Years of Work Experience:

  • 5

Preferred Years of Work Experience:

  • No additional years of experience

Minimum Leadership Experience:

  • No previous leadership experience


Preferred Leadership Experience:

  • 1+ year of previous leadership experience


Certifications:

  • Certified Project Management Professional (PMP)


Competencies:

  • Action Oriented

  • Manages Ambiguity

  • Communicates Effectively

  • Strategic Mindset

  • Strong business, functional and/or store knowledge for their area of responsibility

  • Strong operations, retail and/or field experience required

  • Ability to partner/communicate well with the field/stores

  • High sense of urgency in responding to field needs

  • Strong big picture; strategic thinking skills

  • Strong quantitative skills such as statistics and data analysis

¿Listo para postularte en The Home Depot?
Postúlate en The Home Depot

Sobre The Home Depot

As the world’s largest home improvement specialty retailer, we operate over 2,200 retail stores across North America. All of our associates have one thing in mind — helping our customers build and improve their homes and businesses.

Ver todos los empleos en The Home Depot →

Empleos similares

TH
Merchandising Execution Team Associate: Part Time - COUNTRY HILLS (Mon-Fri 6AM-3PM Availability)
The Home Depot
⚡ Postúlate pronto COUNTRY HILLS STORE - 7111 Presencial
● Nuevo 👁 Visto ✓ Postulado hace 21h
TH
Corporate Security Officer (3rd Shift)
The Home Depot
⚡ Postúlate pronto STORE SUPPORT CENTER, ATLANTA... Presencial
● Nuevo 👁 Visto ✓ Postulado hace 21h
TH
SOFTWARE ENGINEER (REMOTE)
The Home Depot
⚡ Postúlate pronto GEORGIA - VIRTUAL - GA01 · restringido por ubicación $50,000–$130,000
● Nuevo 👁 Visto ✓ Postulado hace 21h
TH
Analyst, Fraud & High-Risk Credit
The Home Depot
⚡ Postúlate pronto PENNANT PARK, ATLANTA - 9141 Presencial
● Nuevo 👁 Visto ✓ Postulado hace 21h
TH
Financial Analyst
The Home Depot
⚡ Postúlate pronto STORE SUPPORT CENTER, ATLANTA... Presencial
● Nuevo 👁 Visto ✓ Postulado hace 21h
TH
MEASURE TECH (Part-TIme) - Fayetteville, GA
The Home Depot
⚡ Postúlate pronto GEORGIA - VIRTUAL - GA01 · restringido por ubicación
● Nuevo 👁 Visto ✓ Postulado hace 21h
TH
Merchandising Execution Team Associate - Part Time (Barrhaven)
The Home Depot
⚡ Postúlate pronto BARRHAVEN STORE - 7079 Presencial $39,208–$42,328
● Nuevo 👁 Visto ✓ Postulado hace 2d
TH
Lot Associate Part Time - 7226 Parry Sound
The Home Depot
⚡ Postúlate pronto PARRY SOUND STORE - 7226 Presencial $38,688–$40,768
● Nuevo 👁 Visto ✓ Postulado hace 2d
TH
Field Support Manager Executions - Midsouth
The Home Depot
⚡ Postúlate pronto GEORGIA - VIRTUAL - GA01 · restringido por ubicación $110,000–$115,000
● Nuevo 👁 Visto ✓ Postulado hace 2d

Regístrate para recibir sugerencias adaptadas a los empleos que abres y las búsquedas que guardas.

Más empleos en The Home Depot

Ver todos los empleos en The Home Depot →

Postúlate ahora
🤖

Un momento — para

JobsRadar se creó para personas reales que están pasando un mal momento en su búsqueda de empleo — no para solicitudes automatizadas. Estás haciendo clic demasiado rápido y ahora estás bloqueado temporalmente.

Vuelve más tarde. Si de verdad estás buscando empleo, cuentas con nosotros — solo compórtate como una persona.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Toma ventaja en tu búsqueda de empleo.

Únete a nuestro canal de Telegram para lo que te ayuda a conseguir el puesto — referencias salariales, el pulso semanal del mercado y avisos de nuevas funciones. Sin spam, solo señal.

Únete al canal — es gratis