Sobre este puesto de Server en Sonesta
We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel. The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service.
What you’ll be doing
- Job Description SummaryThe Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel. The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service.
- Job DescriptionJob Description
Work Environment
Must be able work in a fast-paced environment.
Majority of work takes place indoors.
Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.
Physical Demands
Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Frequent bending, kneeling and reaching.
Ability to stand during entire shift.
Expected Hours of Work
Must be flexible to work variable days of the week to include weekends and holidays.
Must be flexible to work variable shifts (days, nights, overnights).
Ten to twelve hour shifts sometimes required.
Education and Experience
Two years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment.
High school diploma or General Education Degree (GED) preferred.
Principle duties and responsibilities (Essential Functions) include:
Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests’ questions and requests.
Demonstrate complete knowledge of the food and beverage menu.
Serve food and beverage orders after checking for correct temperature, appearance and portions. Refill when necessary.
Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.
Periodically check-in with tables to ensure guests’ expectations are being met and exceeded.
Maintain proper condition and cleanliness of dining areas, stations and servicing equipment.
Complete all closing duties and reports as assigned.
Adhere to established safety and sanitation guidelines.
Adhere to uniform and grooming standards.
Perform other duties or projects as requested by management.
Qualifications and Skills
Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Excellent organizational skills and attention to detail.
Able to work quickly without compromising quality.
Ability to work with minimal supervision and maintain a high level of performance.
Must be able to stand and exert fast-paced mobility for entire shift.
Ability to work cohesively with co-workers as part of a team.
Food handlers and TIPS certificates required.
Previous front facing guest service experience required.
Must read, write and speak the English language fluently.
Experience with computerized cash registers preferred.
Anticipated Pay Range & Additional Job Information
Pay range $17.00 - $18.00. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation & Sick Time
- Paid Parental Leave
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability
- Hospital Indemnity, Critical Illness & Accident Insurance
- Educational Assistance
- Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)
- Additional Perks & Employee Discounts
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
