Job Description

Job Title: Senior Process Administrator

Job Family: Human Resources

Years of Experience: 4+ yrs

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Summary:

We are looking for a detail-oriented SAP Concur Expense & Corporate Card Administrator to manage the organization’s expense management platform and corporate credit card program. The role is responsible for ensuring accurate expense processing, card administration, reconciliations, user support, compliance, and continuous process improvements while partnering with Finance, Accounting, HR, Procurement, and external vendors.

Key Responsibilities:

• Administer and maintain the SAP Concur Expense platform.
• Manage the corporate credit card program, including card issuance, cancellations, replacements, renewals, and account maintenance.
• Monitor corporate card transactions and reconcile card feeds with employee expense reports.
• Investigate and resolve expense-related and corporate card issues within agreed service levels.
• Support month-end close activities through timely expense processing and reconciliations.
• Partner with Accounting and Finance teams to resolve unreconciled or disputed transactions.
• Coordinate with card providers to manage disputes, fraudulent transactions, and delinquent accounts.
• Provide end-user support for SAP Concur and expense-related queries.
• Recommend and implement process improvements to enhance efficiency and user experience.
• Maintain documentation for policies, standard operating procedures (SOPs), and system configurations.
• Support internal and external audits by providing required documentation and reports.

Responsibility: -

• Administer and maintain the SAP Concur Expense platform.
• Manage the corporate credit card program, including card issuance, cancellations, replacements, and account maintenance.
• Monitor corporate card transactions and reconcile card feeds with expense reports.
• Investigate and resolve expense and corporate card issues in a timely manner.
• Support month-end close activities by ensuring timely expense processing and reconciliation.
• Partner with Accounting to resolve unreconciled or disputed transactions.
• Coordinate with card providers to manage disputes, fraud cases, and delinquent accounts.
• Develop training materials and conduct user training sessions for employees and approvers.
• Recommend and implement process improvements to enhance efficiency and user experience.
• Maintain documentation for policies, procedures, and system configurations.
• Support audits by providing required documentation and reports.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.

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