About Vantage

Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Essential Job Functions

The Senior Manager, Customer solutions, Data Center & AI Factory will lead the design, development, and execution of advanced technical solutions programs that enable hyperscale and enterprise customers to leverage Vantage’s data center and AI infrastructure capabilities. This role combines strategic vision with hands-on technical expertise to deliver scalable, secure, and efficient solutions for next-generation workloads, including AI/ML environments.

The ideal candidate will demonstrate:

• Proven experience in data center design, AI infrastructure, and critical environments.
• Ability to translate complex technical requirements into actionable solutions.
• Exceptional communication and presentation skills to engage with internal teams and C-level customer stakeholders.
• Expertise in wholesale data centers, colocation, interconnection, cloud ecosystems, and AI compute environments.
• Familiarity with high-density power and cooling solutions, sustainability initiatives, and emerging technologies for AI workloads.

Key Responsibilities

Strategic Leadership

• Drive solution architecture for AI Factory deployments and advanced data center designs aligned with customer requirements and Vantage’s roadmap.

Customer Engagement

• Partner with Sales and Solutions Engineering teams to lead presales activities, focusing on hyperscale cloud providers, AI innovators, and enterprise customers.

Technical Solutioning

• Develop proposals and technical documentation incorporating latest schematics, diagrams, and AI-ready features.
• Engineer solutions that optimize power, cooling, and space utilization for high-density AI clusters.

Cross-Functional Collaboration

• Work closely with Development, Operations, and Sustainability teams to ensure alignment on build schedules and capacity planning.
• Coordinate with Senior Director, New Development (Europe) to maintain visibility on all projects.

Innovation & Continuous Improvement

• Introduce best practices for AI workload hosting, liquid cooling, and energy efficiency.
• Identify opportunities for cost reduction and operational excellence.

Customer Experience

• Deliver technical presentations, architectural overviews, and guided tours of facilities.
• Conduct in-depth assessments of customer IT environments for AI readiness.

Skills, Knowledge & Experience

• Education: Bachelor’s degree in Mechanical, Electrical, Environmental, Structural Engineering, Architecture, or equivalent experience.
• Strong background in data center design and critical infrastructure.
• Knowledge of AI compute requirements, GPU clusters, and high-performance networking.

Soft Skills

• Excellent communication and presentation skills (including remote collaboration).
• Ability to manage multiple priorities and see both detail and big picture.

Mindset

Strategic thinker with problem-solving ability.

Continuous improvement and innovation-driven.

Preferred: Experience in environments requiring high reliability (e.g., nuclear plants, hospitals) and familiarity with sustainability and ESG principles.

Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage.

#LI-AF1

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage is an Equal Opportunity Employer.

Vantage does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage.