Description -

Job Summary
Senior individual contributor responsible for the architecture, implementation, and operational ownership of enterprise observability, monitoring, and automation platforms across HP's global IT environment. This role modernizes infrastructure visibility capabilities while ensuring operational stability, security, and compliance. Serves as a technical and operational bridge between infrastructure engineering, cybersecurity, SOX/compliance stakeholders, automation teams, and external technology partners — leading complex initiatives such as platform migrations, enterprise integrations, and governance enablement.

Responsibilities

Enterprise Observability and Monitoring

• Application owner and senior technical authority for enterprise monitoring and logging platforms (Datadog, Splunk), including platform governance, roadmap alignment, and operational oversight.
• Lead enterprise-scale monitoring platform migrations, including architecture design, agent strategy, data ingestion models, vendor coordination, and deployment across 5,000+ servers.
• Define standards for alerting, dashboards, observability data quality, and integration with ITSM platforms (ServiceNow).
• Design and manage multi-org Datadog architecture, including org structure, RBAC, SSO/SAML, secrets management, and cybersecurity compliance.
• Oversee SNMP-based monitoring of storage and network devices, including device profiling, syslog/event integration, and NetFlow collection.

SOX Compliance and IT Governance

• SOX control owner for enterprise monitoring applications — approve monthly reviews, participate in internal/external audits (EY), and maintain ITGC/SOX compliance.
• Provide audit evidence, walkthrough documentation, and coordinate with auditors on logging, access management, and change management controls.
• Review and approve technical designs for compliance-driven logging use cases, including SOX audit logs and security visibility.
• Participate in the App Owner Community for SOX, staying current on IGA, ITAC evidence, and PUAR activities.

Operational Leadership and Incident Escalation

• Serve as a senior escalation point for monitoring and observability-related incidents, coordinating troubleshooting across internal teams and external vendors.
• Lead root-cause analysis and remediation efforts for complex ingestion, alerting, or platform stability issues.
• Balance operational stability with ongoing platform evolution and cost optimization.

Vendor and Stakeholder Management

• Manage relationships with external vendors and implementation partners (RapDev, Wipro), including escalations, resource availability, and contract deliverables.
• Coordinate with cybersecurity and identity teams on security reviews, MFA/SSO integration, and secrets management architecture.
• Lead steering committee meetings with senior leadership to align on platform strategy, budget, and cross-organizational adoption.

Education and Experience

• Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience.
• 10+ years of experience in enterprise infrastructure architecture, monitoring/observability, or platform engineering.
• Proven experience operating in large, complex IT environments with strong governance and compliance requirements.

Technical

• Enterprise monitoring and logging platforms (Datadog, Splunk, or equivalent)
• Infrastructure observability: metrics, logs, events, alerting, dashboards, and ITSM integrations (ServiceNow)
• Server, network, and platform monitoring; agent-based and agentless architectures
• Infrastructure automation tools (Ansible, PowerShell, scripting)
• Cloud platforms (AWS, Azure) and hybrid infrastructure environments
• RBAC, SSO/SAML, secrets management, and enterprise security architecture

Governance and Leadership

• SOX compliance, ITGC controls, and audit processes
• Change management, CAB governance, and release processes
• Incident management and escalation leadership
• Vendor management with implementation partners and service providers
• Strong written and verbal communication across technical and executive audiences

Impact & Scope
• Impacts large functions and leads large, cross-division functional teams or projects.

Complexity
• Provides highly innovative solutions to complex problems within established policy.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"