What success looks like in this role:

• Roles and Responsibilities :
• Design, Implementation and Administration of Backup environments running on Various backup solutions such as Druva (Primary), CommVault, Rubrik, Netbackup, Veeam etc.
• Hands-on experience with SRE and DevOps tools with ability to automate & streamline daily operations
• Backup Configuration & administration of Cloud native workloads (AWS, Azure etc.)
• Troubleshoot deep technical issues in Backup environments running on the Mentioned Tools & Technologies. Drive them to Resolution.
• Demonstrate a high degree of creativity in performing tasks by identifying, proposing and implementing streamlining activities to reshape technology and processes.
• Propose and Implement Backup Improvement Initiatives to enhance backup Performance & Backup Success Rates.
• Handle Technical Escalations from Level 1 support team.
• Generate and analyze various Backup Reports.
• Perform Backup Assessments and Audits. Report on the findings, propose plans and implement them to bridge gaps.
• Execute and follow Incident management, Change Management and Problem management in line with current ITIL Standards.
• Engage Vendors on deep technical issues and work with them through the resolution.
• Identify recurring issues and create problem incidents to find the root cause of the event.
• Track Backup Systems’ Capacity and Propose Appropriate Measures proactively.
• Maintain accurate and up-to-date documentation of backup configurations, procedures, and policies.
• Communicate effectively with stakeholders at all levels, providing updates on key accomplishments and any challenges or issues. 
• Work with other cross-functional teams to provide seamless Service Delivery.
• Participate in DR exercises.
• Work in rotational shifts (24X7 coverage model) and provide on call support as required.
• Proactively identify opportunities for process improvement and automation, driving efficiency and effectiveness within the organization.
• Familiarize yourself with automation tools and scripting languages to streamline routine tasks and improve efficiency.
• Stay abreast of industry trends, best practices, and emerging technologies to recommend innovative solutions.

Required Skills :

• Master’s or bachelor’s degree in computer science, Information Science or a related field.
• Experience in working with Druva backup solution with certification.
• Atleast 5 years of Experience in IT Infrastructure management.
• Minimum 5 years of hands-on experience managing various backup infrastructures.
• Experience of managing Azure and AWS native backup environments (certification preferred).
• Windows and UNIX Server Administration experience.
• Knowledge of Storage, Networking and Database concepts.
• In depth ITIL process Knowledge & Certification.
• Good Knowledge of Incident, Problem and Change Management Processes.
• Knowledge in using Service Management Tool like Service Now, Remedy etc.
• Ability to clearly articulate situations / issues to cross-functional teams and clients.
• Strong analytical, problem-solving and communication skills.
• Eagerness to learn and adapt to new technologies.

#LI-MI1  

You will be successful in this role if you have:

• BA/BS degree and min 5-8 years’ relevant experience OR equivalent combination of education and experience

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.