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About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Sales Development Representative, Nonprofit
Are you looking for a fulfilling career empowering companies to connect with their customers in a whole new way? As a Sales Development Representative, you will join our elite sales team and do just that! You will learn how to evangelize Salesforce, the Customer Success Platform and World’s #1 AI CRM, by researching and identifying net-new business opportunities — you will have a direct impact in our revenue generation goals. This role is an exciting opportunity for you to develop your core sales skills and business acumen as you work alongside industry sales leaders.

We hire driven individuals who thrive in a challenging and ambiguous environment, who know that they can succeed in a fast-paced, client-facing sales career, and are comfortable with achieving/exceeding metrics, key performance indicators (KPIs), and sales quotas.

JOB DESCRIPTION:
As a Sales Development Representative (SDR) in the NGO industry within our Public Sector Vertical, you will support the NGO Sales Team by leveraging demand-generation efforts from the Field Marketing team and qualifying inbound leads. Your success will be measured by a monthly quota of qualified opportunities and closed business, allowing you to challenge the status quo. This early career role serves as a gateway to a client-facing sales career at Salesforce, providing insight into our sales processes. SDRs play a crucial role in shaping marketing strategies and targeted engagements based on customer interactions, while continuously improving their skills through mentorship and coaching.

What You'll Do

• The Sales Development Representative will generate new business pipeline and interest through calling on inbound leads

• Leverage the use of Salesforce's AI tools to streamline sales workflows, empower the team with timely insights, and articulate the value proposition of our offerings to drive business growth

• Create a great first impression for prospects and customers by providing them with a world-class experience

• Qualify leads ranging from inbound calls, chats, website downloads, content syndication from third party websites, and webinars across all products in the Salesforce Portfolio (Core Products, Marketing Cloud, Slack, Tableau and Mulesoft)

• Managing a high volume of inbound leads with a strategy on prioritization of your leads

• Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle

• Building a point of view on how to help qualify customers needs

• Speaking to value and return on investment vs. technical functionality

• Learning how to anticipate and prepare for objections

• Researching and understanding various lines of business and personas

What's In It For You

• Being part of an International Team

• Build a solid foundation on tech sales and NGO Industry

• Develop strategic partnerships with experienced Account Executives across all lines of business to help generate new business

• Work hands-on with Salesforce products and expand your technical knowledge

MINIMUM QUALIFICATIONS:

• Strong desire to be in technology sales

• Long-term interest in a client-facing sales career

• Self-Starter, high energy and positive attitude

• Competitive spirit and the drive for results

• Coachable and Comfortable working in a fast-paced and dynamic environment

• Superior organizational skills and attention to detail

• Excellent written/verbal communication skills

PREFERRED QUALIFICATIONS:

• Experiences in NGOs (internship, volunteering)

• Previous internship or full-time corporate sales experience

• B2B software sales experience is a plus

This role is only open to those who are current or prior Salesforce interns. All others who do not meet this criteria will not be considered.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $51,750 - $69,225 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $56,850 - $76,125 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.