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LinkedIn Job Wrapping · Presencial · Montréal, Quebec, Canada

Do you enjoy connecting people, projects, and business needs? Are you energized by fast-paced environments where priorities shift quickly and no two days look the same?

Join Artefact, a global data and AI consulting firm helping organizations turn data into business impact. With 2,000+ employees across 34 offices worldwide, we partner with leading organizations such as Samsung, L'Oréal, and LVMH to accelerate digital transformation through data and AI.

As Artefact continues to grow across the US and Canada, we're looking for a Resource Manager to help support and evolve our resource management function.

In this role, you'll help ensure the right consultants and engineers are aligned to the right opportunities at the right time while balancing client needs, consultant development, utilization goals, and business priorities. Resource management at Artefact extends beyond day-to-day staffing and sits at the intersection of project delivery, employee experience, recruiting, workforce planning, learning and development, and business operations.

You'll serve as a key partner to consultants, project teams, chapter leads, and recruiting while helping shape the processes, systems, and workforce strategies that support our continued growth. You'll also contribute to broader talent deployment initiatives, including workforce planning, consultant development, onboarding and transitions, and talent and performance discussions.

What You'll Do

  • Own and execute the end-to-end staffing process, strategically aligning consultants to client engagements based on skills, experience, availability, career goals, project requirements, and business needs. 
  • Monitor consultant capacity, utilization, project demand, potential extensions, consultant roll-offs, and resource allocation to proactively identify staffing risks, support project health, and anticipate future hiring needs. 
  • Partner with project and engagement leads to understand staffing requirements, including project scope, timelines, budgets, staffing continuity, and required skills. 
  • Manage competing staffing priorities while balancing client needs, consultant development, utilization targets, project requirements, and overall business objectives. 
  • Respond to shifting priorities and time-sensitive staffing needs with a strong sense of urgency, ensuring staffing gaps, conflicts, and resource constraints are addressed quickly and proactively. 
  • Maintain consultant and technical team one-pagers, skills inventories, and other resource data to ensure information remains accurate, current, and actionable. 
  • Maintain staffing and resource management systems, ensuring assignments, staffing requests, consultant profiles, and resource data remain accurate and up to date. 
  • Generate, analyze, and report on key resource management metrics, including utilization, bench time, staffing trends, billable hour forecasts, forecast accuracy, and other operational indicators that support business planning and staffing decisions. 
  • Partner with recruiting, chapter leads, and Finance to support workforce planning, identify future hiring needs, and ensure the organization has the skills and capabilities needed to meet current and anticipated business demands. 
  • Contribute to talent and performance discussions by providing insights into consultant utilization, project experience, skills, and development opportunities while supporting consultant onboarding and project transitions. 
  • Own and enforce staffing processes to ensure consistency, data integrity, and adherence across teams while continuously identifying opportunities to improve workflows, systems, reporting, and forecasting.

What You'll Bring

  • 3-5+ years of experience in resource management, staffing, workforce planning, or a related operations role
  • Experience working in a consulting, agency, technology services, legal, accounting, or other professional services environment
  • Proven experience coordinating resources across multiple projects, teams, and competing business priorities
  • Experience with workforce forecasting, capacity planning, utilization reporting, and resource management methodologies
  • Strong analytical skills and the ability to use data and business context to support staffing recommendations and resource allocation decisions
  • Strong stakeholder management and influencing skills, with the ability to build relationships and drive alignment across teams without direct authority
  • Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment
  • Experience working with reporting tools and resource management systems
  • Professionalism, discretion, sound judgment, and a proactive, solutions-oriented mindset with a strong sense of urgency

Why you should join us

We are united by our values and strengthened by our hybrid expertise.

  • There is always a way: We're from the breed of does, of diggers, of makers. Because ideas are valuable only if executed.
  • Client trust is won on the field: Addressing client needs flows better hands on at their side.
  • If not used, it is useless: Our love for technology translates into a steep desire for adoption, true brilliance is about impact.
  • If not shared, our work is not done: Sharing knowledge is the best way to button up a mission, benefitting clients and colleagues.
  • We learn everyday: Tech is a land where everything move at the speed of light, you better be ready to challenge yourself.
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WHO WE ARE 

Artefact transforms data into value and business impact.

 

OUR MISSION

Everything we do focuses on capturing value from data.

Artefact is a global service company that sits at the intersection of marketing, consulting and data science.

Our 800 people break business and IT silos and transform organisations into consumer-centric leaders using digital, data and AI.

 

OUR VALUES

We are united by our values and strengthened by our hybrid expertise.

Our multi-disciplinary teams of experts — ‘Feature Teams’ as we call them — combine data consulting, data science and digital marketing into one comprehensive package.

This model breaks silos, supports innovation and produces stronger results.
Underpinning our skills are three core values. We believe in driving innovation, action and collaboration in everything we do.

 

OUR PEOPLE

Our Feature Teams are composed of multi-disciplinary data experts

 

Artefact - Data Consultants - our people 

Data Consultants

 

Our people are specialists in specific data solution fields and industry sectors. They combine data skills with wider business knowledge and are true experts in data consulting. They are not generalist consultan

 

 

Artefact - Data Analyst And Data Scientists - our people

Data Analysts and Data Scientists

Our data analysts and scientists are passionate about data, embrace complexity and love solving problems. They balance attention to details with speed of delivery and provide data expertise that ensures optimal management of client accounts.

 

Artefact - Digital Marketing Experts - our people

Digital Marketing Experts

We have 300+ media experts with over 20 years of experience. Our people are skilled at SEO, PPC, Social, Programmatic, Display, Affiliates, CRM. We work with experienced creative directors, strategic planners and web designers. We have the latest Partner MarTech certifications, including Google, Facebook, Microsoft, Amazon and more.

 

Artefact - Software Engineers - our people

Data & Software Engineer

With more than 100 engineers, Artefact has the largest team of software engineers in Europe. We recruit the best computer science and PhD graduates dedicated to data technology and analysis. Our people deliver deep consumer and performance insights and develop smart AI algorithms that do everything from demand predication analysis to customer segmentation.

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