The Resource Coordinator is responsible for tracking all resources/contracts/hours in our central PSA system, Unanet. Partner with the Delivery Managers to assign people to projects based on their skills, previous experience, availability, and project budget. Manage consultant schedules and billable hours using the Unanet system/PSA. Partner with our clients to plan out the projects.
A Day in the Life:
A typical day for the Resource Coordinator includes interacting with the Client Engagement Leadership Team to ensure all CampusWorks resources (employees and contract consultants) are scheduled accurately in Unanet/PSA. The Resource Coordinator ensures that the staff are not overscheduled and that the request from the Client Engagement team align with the contract.
Additionally, the Resource Coordinator is responsible for interacting with CampusWorks’ clients upon contract signing to ensure the schedule and team is planned out efficiently and meets CampusWorks and the clients’ needs.
The Resource Coordinator is familiar with the skillsets of each contract consultant/employee and can easily reference our systems to find the appropriate resource(s) for each new project.
Key Accountabilities:
Staff Scheduling Responsibilities:
Assign available employees/contract consultants to projects in accordance with their skillsets, previous experience, and availability.
Handle multiple resourcing demands from a variety of client projects, including strategic, functional, and technical resources.
Enter and maintain project plans in Unanet/PSA.
Monitor availability and conflicts in consultant schedules and work with leadership and senior directors to resolve.
Client-facing scheduling:
Coordinate and schedule new project launches with the client contact(s) based on the client's contract and project timeframe.
Work with client project leadership to identify resource needs and assign appropriate consultants in a timely manner.
Prioritize client satisfaction while keeping in mind CampusWorks' business needs.
Resolve scheduling conflicts.
Contract Responsibilities:
Create new projects in Unanet/PSA based on terms of contracts.
Review plans and budgets on a weekly basis.
Maintain accuracy in Unanet/PSA.
Reconcilie projects monthly, or as needed ot ensure revenue accuracy.
Reporting Responsibilities:
Ability to create and disseminate ad hoc reports that help our delivery team manage staff and projects.
Maintain staffing reports and provide weekly updates to internal teams.
Forecasting Responsibilities:
Review revenue forecast and provide clear and accurate answers to questions regarding Monthly tracking, Monthly forecast, variances, overages, and month-end reconciliation.
Qualifications & Requirements:
Minimum Essential Requirements:
Extreme attention to details
Understanding of contract language
Former client-facing experience
Soft skills: Personality that easily connects with people inside and outside an organization
Comfortable reaching out to internal colleagues and external clients regularly
5+ years' experience in a Resource Manager, Project Coordinator, or similar role
Preferred:
Former experience with a consulting/professional services organization
Experience with Unanet (or similar PSA)_
Project management experience
College degree
What You Can Expect from Us
At CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.
Our employees enjoy:
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm, provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada. With the nature of our clients’ work evolving quickly, we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients.
A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.
A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.
Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.
A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.
At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk! If you’re a close but not exact match with the description, we hope you’ll still consider applying.
About CampusWorks
Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.
Friendly Note to External Agencies:
At CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.
CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
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