About us

Nila Cares is building software for domiciliary care providers — tools to help home care services run better, from day-to-day operations through to compliance and commissioning. We're a small, ambitious team, and we want the product shaped by people who have actually run a service, not just by people who write code.

The role

We're looking for a current or recent CQC Registered Manager with domiciliary care experience to work alongside us as a paid product advisor for a few hours a week. This is not a registered manager post and carries no CQC registration or accountability — it's a consultancy role advising the team building the product.

You'd be the voice of the registered manager in the room. In practice that means:

• Regular video sessions (typically 2–4 hours/week, flexible around your schedule) reviewing product plans, designs and early builds
• Telling us plainly when something wouldn't survive contact with a real service — a rota, a care plan workflow, a medication record, an audit trail
• Walking us through how things actually work day to day: rostering and ECM, care planning and reviews, CQC evidence and notifications, safeguarding, LA/ICB commissioning and reporting
• Sanity-checking our priorities: what would genuinely save a manager time, and what only sounds useful
• Occasional ad hoc questions over email/WhatsApp between sessions

Requirements

Essential

• Held a CQC Registered Manager post in domiciliary care / home care in England (current, or within roughly the last 6 months)
• Managed a service through at least one CQC inspection — ideally rated Good or Outstanding under your management
• Hands-on experience of local authority and/or ICB-commissioned care (frameworks, spot and block contracts, ECM/call monitoring)
• Experience using Care Management Software (e.g Birdie, CarePlanner, OneTouch etc)
• Opinionated, direct, and comfortable telling a product team they've got it wrong

Nice to have

• Level 5 Diploma in Leadership for Health & Social Care (or equivalent)
• Experience of growing a service, mobilising new contracts, or working across multiple locations
• Experience choosing or implementing care management software (as a buyer/user — you don't need to be technical)
• Involvement in a Skills for Care registered manager network or local care association
  

Practical details

• Commitment: 2–4 hours/week to start, flexible — sessions arranged around your existing role
• Term: initial 3 months, extended by mutual agreement
• Engagement: self-employed consultancy agreement (you invoice us); NDA required
• Location: fully remote via video call, with occasional in-person meetups (expenses covered)
• Pay: competitive hourly rate, agreed based on experience
• Conflicts: you can keep your current role — we'll simply ask you to confirm there's no conflict of interest before we start

Benefits

• A meaningful role in a mission-led startup
• Competitive salary with equity options
• A small team that moves fast, supports each other, and celebrates wins
• Opportunity to shape the technology and culture of a mission-driven startup.
• Flexible working environment.
• Collaborative, supportive team culture
• Chance to make a tangible social impact on families caring for a loved one.