ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

*This position will support a portfolio within Greystar's 3rd Party division and requires the hired candidate to be based in the Greater Charlotte region

KEY RESPONSIBILITIES:

• Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
• Collaborates with CMs to ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals.
• Collaborates with regional support services leaders committed to improving asset and team performance.
• Takes ownership of and implements local and national operational initiatives, championing change and ensuring proper adoption of revised protocols at all properties.     
• Oversee and manage budgets, ensuring that financial targets are met or exceeded.
• Prepare and present regular reports on property performance, financial metrics, and market trends to ownership and senior management.
• Foster positive relationships with tenants and address their concerns promptly.
• Implement tenant retention programs to minimize turnover and vacancy rates.
• Collaborate with leasing teams to develop and implement effective marketing strategies.
• Ensure optimal occupancy rates through targeted leasing efforts.
• Oversee maintenance programs to ensure properties are well-maintained and in compliance with regulations.
• Ensures that the appearance and physical aspects of the properties meet the Company’s and owner’s established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
• Implement preventative maintenance plans to extend the life of assets.
• Stay current with local, state, and federal regulations affecting property management.
• Ensure properties comply with all relevant codes, laws, and regulations.
• Identify and mitigate potential risks related to property management and ensure appropriate insurance coverage.
• Conduct market research and analysis to identify opportunities for property improvement and stay ahead of market trends.

BASIC KNOWLEDGE & QUALIFICATIONS:

• Bachelor’s/Master’s degree from an accredited college or university preferred in Business, Real Estate. or related fields.

• Proven experience in a leadership role with managing diverse properties.

• Proficiency in using property management software (preferably Yardi and/or Real Page), word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents.

• Strong financial acumen and analytical skills.

• Excellent communication and team management skills.

• In-depth knowledge of real estate laws, regulations, and market trends.

• Abilities to create and manage stakeholder relationships.

• 3 years minimum of relevant experience

SPECIALIZED SKILLS:

• Real Estate license required in specific markets, otherwise preferred. 

• Industry certifications (e.g. CPM, CAPS, CAM, etc.) also preferred.

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The salary range for this position is $115,000 - $130,000

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].