Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.

Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.

We are seeking a Quality Technician for our First Quality Products located in McElhattan. 

Purpose and role of job:

Performs confirmatory and special laboratory testing of products. Provides analytical support for quality assurance functions throughout all aspects of company operations.

Principal Accountabilities/ Responsibilities:

• Correctly performs and understands quality testing requirements.
• Maintains the cleanliness and upkeep of the laboratory.
• Follows existing procedures applying to the Quality System.
• Performs testing on Production samples at specified sampling frequencies.
•  Enters required test results into the Quality Data System.
• Reports test results to appropriate parties in a timely manner and assists in correcting undesired quality situations.
• Assists in preparing and providing material, chemicals, equipment, and documents needed for performing quality functions.
•  Performs special testing for support of product development, validation, and product investigations (nonconforming goods, complaints, recalls & returned goods).
• Completes assigned reports and recommend appropriate actions based on findings.
•  Verifies lab equipment is working within acceptable tolerances.
• Verifies data within the quality data system.
• Observes all safety rules and always uses the proper safety equipment.
• Performs other duties as necessary when directed to do so.
• Follows necessary GMP, FDA, and ISO regulations.

Education and experience requirements:

• Familiarity with a formal Quality System (ISO 9000, GMP/QSR, etc.) preferred.
• Standard knowledge of computers and basic office software.
• Math skills including algebra required, statistics knowledge a plus.
• Attention to detail, mechanical aptitude, good verbal & written communication skills.
• Ability to operate in a fast-paced environment.
• High school diploma or equivalent required.
• Two or more years of experience in a Quality position preferred.

Work Environment:

• Work in an environment with the potential for exposure to dust during certain tasks.

Physical Requirements:

• Occasional sitting during 12-hour shift.
• Frequent standing, walking, and bending over throughout shift. 
• Frequent pushing with arms and legs throughout shift.
• Frequent lifting or carrying of items weighing up to 50 lbs. 
• Constant use of hands during shift.
• Frequent light and strong grasping during shift. 
• Daily sweeping and organizing floor and work area.
• Required participation in a daily pre-shift warm-up routine.

What We Offer You

We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:

• Competitive base salary and bonus opportunities
• Paid time off (three-week minimum)
• Medical, dental and vision starting day one
• 401(k) with employer match
• Paid parental leave
• Child and family care assistance (dependent care FSA with employer match up to $2500)
• Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
• Tuition assistance
• Wellness program with savings of up to $4,000 per year on insurance premiums
• ...and more!