The Public Areas Attendant will consistently provide exceptional level of service that exceeds the expectations of our guests.  Whilst the below duties are specific to the role, it would be expected that on occasion, you would work in other departments.   

Novotel Christchurch Airport employees are here to ensure our guests feel welcome.  We have one passion. You – we care, we do the right thing, and we work together – you are expected to demonstrate these values in your day-to-day interaction with guests and employees.  As an Accor franchise property, this role always delivers to the guest the product and service experience that is consistent with the Novotel brand and the Accor Heartist principles. 

This is a full time role with minimum 30 hours per week.

Requirements

About you | Ko koe tēnei

If you are a great team player, enjoy working in a busy environment, and have a great eye for details, keep reading!

Key Responsibilities :

• Responsible for cleaning all back of house areas. 

• Clean and maintain well-presented front of house public areas including the gym. 

• Carry out extra duties and special cleaning as directed. 

• Perform related duties and special projects as assigned by the Executive Housekeeping Manager/Supervisors.  

• To provide a warm, friendly welcome whenever you contact a guest and assist with directions if needed. To carry out work in a manner least affecting guests. 

• To ensure and maintain the security of the personal information of guests and team members of the hotel. Report all items of value left by guests and submit to lost & found with information of room number and location found.  

• Clean and service guest rooms and public areas according to the hotel’s standards and procedures, and use correct cleaning chemicals for designated surfaces, according to H&S regulations and hotel requirements. 

• Maintain a positive, upbeat attitude when communicating with co-workers and management. 
  

Benefits

He kura te tangata - We are all valued

As an employer of choice, we offer great employee benefits like life cover, outstanding health and wellbeing programs, and discounts on hotels, restaurants, bars and spas across our network -not just for you but in some cases your friends and family too!

• Fantastic discounted hotel rates and restaurant and spa discounts across our network
• Work for an Employer of Choice 2022
• Meals and uniform provided
• Free meals, and car parking available
• A competitive salary as well as best in the industry long service perks and anniversary vouchers
• Training on the job, online and through regular workshops/group events

Who We Are - Ko Wai Mātou

Here at Novotel Christchurch Airport, we have one passion, you! We care, we do the right thing and we work together. As a Novotel team member, you will demonstrate these values with your day-to-day actions, however great or small.

Novotel Christchurch Airport is part of the Accor Hotels franchise and Hind Management Group. Hind Management operates award-winning hotels, restaurants, bars and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture.  Awarded ‘ Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day and we think you will too!

Nau mai, haere mai, tauti mai!

At Accor and Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at [email protected]. We will aim to respond within 48 hours Monday to Friday 9am - 5pm. 

E manawanui ana tātou - We care 

Ka mahi tahi tātou - We work together 

Ka whai tātou i te tika - We do the right thing 

He kura te tangata - We are all valued