Our Why   

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.   

About the role (your why)   

We are looking for an exceptional Proposition Writer who can turn complex technical products, services and capabilities into clear, compelling and customer-focused propositions. 

Working across our Product, Sales, Marketing and Delivery teams, you will develop proposition messaging, sales collateral, customer stories and enablement resources that communicate technical offerings in a simple, commercially relevant way.  

This is an opportunity to play an important role in helping customers understand how Datacom can address their business challenges and why we are uniquely positioned to deliver value. Your work will support customer engagement, revenue growth and differentiation in the market.  

What You’ll Do 

Develop compelling propositions 

• Create clear and differentiated customer propositions for Datacom products, services and solutions. 

• Translate complex technical concepts into accessible, customer-oriented language and outcomes. 

• Develop value-based messaging aligned with customer segments, industries and buying personas. 

• Ensure proposition narratives clearly communicate customer benefits, business outcomes and competitive differentiation.  

Create content that enables our teams 

• Partner with the Content Designer to produce sales collateral, solution overviews, playbooks, battlecards, presentations, customer-facing content and executive summaries. 

• Build repeatable messaging frameworks that help sellers confidently articulate value. 

• Create content aligned with the customer journey and every stage of the sales cycle. 

• Work with sales teams to refine messaging continuously, informed by customer feedback and market needs.  

Strengthen our market positioning 

• Collaborate with Product and Sales leaders to identify important market trends and customer challenges. 

• Develop competitive positioning and differentiation messaging. 

• Help ensure Datacom’s value proposition remains relevant, compelling and aligned with market opportunities.  

Engage stakeholders across the business 

• Work with technical subject matter experts to capture product capabilities and innovation. 

• Partner with Marketing to maintain consistency across campaigns, content and customer communications. 

• Engage with customer-facing teams to understand buyer needs and improve proposition effectiveness.  

What You’ll Bring 

• Exceptional written communication and storytelling skills. 

• Experience developing customer propositions, value propositions or go-to-market messaging. 

• The ability to simplify complex technology concepts and connect them to clear business outcomes. 

• Strong commercial acumen and an understanding of customer buying behaviours. 

• Experience working with sales, marketing, product or technology teams. 

• The ability to manage multiple initiatives and stakeholders in a fast-paced environment.  

Culture and Benefits   

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.   

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.