Job Description:

Purpose of the Role

Support the delivery of strategic transformation programmes across dentsu UK&I, helping ensure programme activity is organised, tracked and delivered effectively. Working alongside Programme Managers and Change Experience colleagues, you will coordinate actions, governance, reporting and stakeholder communications to help programmes achieve their intended outcomes.

This role provides an excellent opportunity to gain exposure to major transformation initiatives, including programmes focused on AI, automation, technology, process improvement, workforce enablement and new ways of working. It is ideal for someone who enjoys creating structure, driving follow-through and helping teams deliver change at pace. 

What you’ll do

Support programme delivery 

• Support Programme Managers in coordinating programme plans, milestones, actions and deliverables. 
• Maintain project plans, RAID logs, action trackers and programme documentation. 
• Monitor progress and proactively follow up on actions, risks and dependencies. 
• Help ensure programmes remain organised, on track and well-governed.  

Drive pace and coordination 

• Coordinate meetings, workshops and governance forums. 
• Capture actions, decisions and key outcomes, ensuring timely follow-up. 
• Work with stakeholders to maintain momentum and resolve blockers. 
• Create transparency across workstreams through accurate tracking and communication.  

Support reporting and governance 

• Produce clear programme status updates, dashboards and governance materials. 
• Ensure risks, issues, decisions and dependencies are recorded and reported accurately. 
• Support compliance with dentsu programme governance standards and reporting requirements. 
• Assist in preparing updates for senior stakeholders and leadership forums. 

Partner with Change Experience 

• Work closely with Change Experience colleagues to support communications, engagement and adoption activities. 
• Help coordinate stakeholder engagement, training and change plans. 
• Ensure programme activity and change activity remain aligned. 
• Support successful embedding of new processes, technologies and ways of working.  

Support AI and automation transformation 

• Contribute to programmes involving AI, automation and digital transformation. 
• Help identify opportunities to improve reporting, tracking and programme administration through automation and AI tools. 
• Promote adoption of efficient, scalable and data-driven ways of working. 

How you’ll succeed

• Programme actions, milestones and governance activities are consistently delivered on time.
• Stakeholders have clear visibility of progress, risks and decisions.
• Governance forums run smoothly and efficiently.
• Strong partnership with Programme Managers and Change Experience teams.
• Transformation initiatives are supported effectively through high-quality coordination and reporting.
• Opportunities to improve ways of working through AI and automation are actively identified and implemented. 

What you’ll bring

• Experience supporting projects, programmes or business change initiatives.
• Strong organisational skills and attention to detail.
• Ability to manage multiple priorities and workstreams simultaneously.

• Comfortable using project management, collaboration and reporting tools.
• Experience, knowledge of or interest in AI, automation, technology or digital transformation.
• Familiarity with programme management methodologies and tools.

What we offer

This is a permanent role. The team is based in our London office on a hybrid working basis. 

At dentsu, we’ve built a benefits package that supports every chapter of your life. From company‑funded Private Medical Insurance, a 24/7 Virtual GP and a generous sick‑pay policy, to wellbeing days, volunteering time, flexible bank‑holiday swaps and great everyday perks like retail discounts, gym access and tech schemes - we make it easier to live well, not just work well. 

Our employee‑led resource groups have helped shape policies that genuinely matter: enhanced maternity, paternity and carers leave, extended sick leave, menopause and baby‑loss support, plus 10 fertility treatment days. Combined with life assurance, income protection, financial education tools and flexible savings options, you’ll find a workplace that invests in you - your health, your family, your future. 

About Dentsu

Dentsu is an integrated growth and transformation partner to the world’s leading organisations. Founded in 1901 in Tokyo, Japan, and now operating in approximately 120 countries and regions, we bring together the power of a global network of leadership brands to deliver impactful, end-to-end growth solutions.

Through our client promise, Innovating to Impact, we drive growth through integrated services across Media, Customer Experience Management (CXM), and Creative. Our business transformation (BX) mindset, combined with a focus on experience transformation (EX), drives sustainable growth for brands, people, and society.

Our commitment to innovation, collaboration, and diversity enables us to continuously evolve, pushing boundaries while delivering measurable impact in a fast-changing world.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [email protected], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

Location:

Brand:

Time Type:

Contract Type: