Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Position Summary

Provides customer satisfaction through quality related involvement. You will support and meet the objectives and goals of RA Quality Engineering and Harbin plant. Provide training and leadership for Corrective Action Teams and Work Groups. Understand ISO 9001 Quality Systems and requirements. Provide the liaison between Quality Engineering and other functions in support of quality and manufacturing initiatives. This is a self-starter position to include resolution of process/manufacturing issues, data support, corrective & preventative action. Ensure Good Business Ethics through familiarity with policies and procedures relating to standards of business conduct.

Your Responsibilities:

• Maintain Quality System processes and procedures to make sure they can meet ISO 9001 and headquarter requirements.
• Manage customer and third-party audits and drive actions to close.
• Provide problem solving (root cause failure analysis) and corrective action services to Operation processes.
• Evaluate & perform "process", "product", and "quality” audits.
• Analyze field return information for areas of quality improvement if needed.
• Create the end-to-end Q&CI strategy for the assigned product lines or processes, lead successful execution.
• Advocates for the customer, drives robustness in design and validation.
• Drives customer issues to resolution with the appropriate urgency, supports or leads communication to the stakeholders.
• Own Operations Quality role in establishing quality plans that encompass quality tools and methodologies during NPI.
• Leads continuous improvement driven by VOP and stakeholder request.
• Develop document to support quality implementation, and accordingly provide training to the team when required.

The Essentials - You Will Have:

• BS Degree in Engineering, Management.
• Command of the English Language – oral and written.
• Above five years of working experience in Quality Engineering.
• Proficient with Quality Auditing concepts and processes (ISO9001).

The Preferred - You Might Also Have:

• Understanding of inspection concepts and applications.
• Experience with UL certification will be considered an advantage, especially combined with a strong electrical engineering background
• Knowledge of statistical process control concepts and their application.
• Strong skills in data mining and reporting.

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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