Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement.

At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Purpose of the role

To meet all customers’ and business requirements in the most cost effective, professional, and timely manner whilst achieving a high level of customer service. To provide customers with a quality service for all sales enquiries, quotations, orders, deliveries, and associated administration in the most cost-effective way for Heidelberg Materials Quarry Products.

Key accountability

• To ensure that the company Health and Safety Policy, Local Managers Rules and all Risk Assessments and Method Statements relating to work or works under your control are complied with.

• To liaise closely with work colleagues, Unit Manager, Suppliers and Contractors to ensure the smooth and efficient running and programming of the plant for the production of aggregates.

• To provide continuous supervision of quarry activities, to ensure the efficient and cost-effective utilisation of labour, plant, and material resources.

• To continue you own progress by means of CPD (Continuous Professional Development) and by attending training courses and seminars as determined by Heidelberg Materials.

Job requirements

Essential:

• Good level of commitment to customer service and satisfaction

• Excellent communication skills

• Allocator cycle knowledge and understanding

• Previous planning experience

Desirable:

• Knowledge of construction industry and products

• Knowledge of local and national geography.

Experience

• Experience – 1 year customer sales/service/operations/transport role

Education/Qualification

• Minimum of a Grade C at GCSE in Maths and English

• Excellent knowledge of SAP, Syncrotess systems and standard office packages

• Good communication and analytical skills with the ability to negotiate at all levels

• Will also ideally have experience of working within a large company environment and achieving targets

What’s on Offer

Salary: £29,000pa

•    Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador 
•    Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance. £29.000 per annum
•    Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
•    Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
•    Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
•    Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover