Position Summary
The Outside Sales & Business Development Representative is responsible for generating new business, strengthening referral relationships, increasing quote conversion, and helping the company grow profitable revenue.
This is a full-time, field-based sales role focused on building relationships with commercial accounts, fleet operators, logistics companies, distributors, rental companies, municipalities, and other organizations that own or manage heavy-duty vehicles.
The ideal candidate is proactive, organized, accountable, and comfortable turning daily sales activity into measurable results. Success in this role will be measured by qualified opportunities, follow-up discipline, booked jobs, revenue growth, gross profit contribution, and the ability to help the company create more predictable, profitable, and collectible work.
Key Responsibilities
Business Development & New Account Growth
Identify, prospect, and develop new business opportunities across commercial, fleet, rental, municipal, and local business channels.
Conduct regular outside sales visits, calls, emails, and follow-up activity to build pipeline and create new opportunities.
Develop relationships with decision-makers, influencers, office staff, service managers, fleet managers, and business owners.
Promote company value proposition around quality repairs, local accountability, technical expertise, customer service, and convenience.
Support growth in commercial and fleet accounts by identifying companies that own, lease, or manage multiple vehicles.
Help develop and promote referral programs, fleet inspection opportunities, and other revenue-generating initiatives.
Sales Process, Follow-Up & Conversion
Follow up on open quotes, lost quotes, referral opportunities, and direct customer inquiries.
Track why opportunities are won or lost and identify ways to improve conversion.
Coordinate with internal team members to ensure customer expectations, scheduling needs, and job details are communicated clearly.
Ensure sales activity turns into measurable outcomes, including booked jobs, revenue, gross profit, and repeat opportunities.
Maintain disciplined daily and weekly sales activity, including calls, emails, in-person visits, follow-ups, and reporting.
CRM, Reporting & Accountability
Use the company’s CRM, sales tracker, or designated system to document prospects, contacts, visits, calls, follow-ups, opportunities, and outcomes.
Maintain accurate records of sales activity, account status, quote status, referral source, and next steps.
Provide weekly sales updates to leadership, including activity completed, opportunities created, quotes generated, jobs booked, revenue impact, and upcoming priorities.
Participate in regular sales huddles and accountability meetings.
Build and manage a hotlist of priority prospects and active opportunities.
Qualifications
Proven ability to build relationships and generate new business.
Strong communication, follow-up, and interpersonal skills.
Self-motivated and comfortable working independently in a field-based sales role.
Organized and able to manage multiple prospects, accounts, and follow-up commitments.
Comfortable making calls, sending emails, conducting in-person visits, and asking for business.
Ability to track activity and report results consistently.
Valid driver’s license and reliable transportation.
Willingness to travel locally and regionally throughout the Des Moines and surrounding markets.
