Position:

Job Description:

The Oracle ERP Techno‑Functional Analyst is a key member of a highly collaborative production support team responsible for keeping our enterprise systems stable, reliable, and continuously improving. This role combines hands-on production support with strong techno‑functional expertise and a team-first mindset.

You’ll work closely with fellow analysts, developers, business partners, and cross‑functional stakeholders to troubleshoot issues, deliver enhancements, and ensure our Oracle Supply Chain systems effectively support the business. Success in this role depends on strong collaboration, knowledge‑sharing, and a willingness to partner across teams to solve problems together.

What You’ll Be Doing:

• Provide production support for the Oracle Supply Chain Suite ERP while partnering closely with business users and IT teams to resolve issues

• Collaborate with functional leads, developers, and support peers to analyze problems, coordinate fixes, and deliver system enhancements

• Act as a trusted team resource - sharing knowledge, mentoring less‑experienced colleagues, and contributing to a strong team culture

• Participate in team discussions, incident reviews, and problem‑solving sessions to drive consistent and high‑quality support outcomes

• Use SQL and data analysis to support root cause analysis and inform team decisions

• Contribute ideas and best practices to improve processes, reduce recurring issues, and strengthen overall system support

What We’re Looking For:

• 5+ years of relevant experience with a bachelor’s degree, or equivalent experience

• Strong implementation and production support experience with Oracle R12 SCM, particularly Order to Cash (OTC) and Procure to Pay (PTP)

• Functional knowledge across Order Management, Inventory, Purchasing, Cost Management, Finance modules

• Ability to write and execute SQL queries for analysis and troubleshooting

• Demonstrated experience working in a team‑based support environment, guiding others through complex issues, and sharing best practices

• Strong communication and collaboration skills, with the ability to work effectively across technical and business teams

Work Arrangement: Fully In Office: Monday-Friday  

What We Offer at Arrow:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. 

• Medical, Dental, Vision Insurance  

• 401k, With Matching Contributions  

• Paid Time Off (including sick, holiday, vacation, etc.) 

• Health Savings Account (HSA)/Health Reimbursement Account (HR) Options  

• Growth Opportunities  

• Tuition Reimbursement 

• Short-Term/Long-Term Disability Insurance  

• Climate controlled environment with excellent break room facilities  

• Growth Opportunities 

• And more! 

Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process! 

Please note: This position is not eligible for employment sponsorship, i.e. Visa. Eligible candidates must have permanent work authorization in the United States.

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

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EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.