Location: Zeeland, Michigan
Department: Engineering / Quality
Reports To: Shift Supervisor (with dotted-line responsibility to Quality Manager and Manufacturing Engineering Manager)

Position Summary

• The Manufacturing Engineering Technician / Quality Technician provides hands-on technical support for manufacturing and quality operations within ODL's Glass Tempering and Insulating Glass (IG) Assembly processes.

• Working closely with Manufacturing Engineering, Quality, Production, and Maintenance teams, the Technician helps identify process issues, collect and analyze production data, support corrective actions, and implement improvements.

Manufacturing Process Support

• Support daily manufacturing operations by monitoring process performance and production efficiency.

• Assist in troubleshooting manufacturing equipment and process-related issues.
• Collect, document, and analyze production data.
• Support implementation of process improvements.
• Update work instructions and process documentation.

Quality Support

• Perform quality inspections, audits, and verification activities.
• Assist with investigations of defects, scrap, rework, and customer complaints.
• Support root cause analysis using 5 Why, Fishbone, and 8D methodologies.
• Maintain quality documentation and records.

Candidate Requirements

Education

• High school diploma or GED required.
• Technical/vocational education or associate degree in manufacturing, engineering technology, quality, or a related field preferred.

Experience

• 2–5 years of experience in a manufacturing, quality, process, or engineering technician role.
• Experience with manufacturing processes, quality inspections, troubleshooting, and/or process improvement preferred.

Technical Skills

• Ability to read and interpret technical specifications, work instructions, and quality standards.
• Ability to collect, document, and analyze production and quality data.
• Familiarity with quality and root cause analysis tools, including 5 Why, Fishbone, and 8D.
• Basic proficiency with Microsoft Office, particularly Excel.

Shift