Job Title - Manager PTC

Business Unit Packaging Technology Centre (PTC)

Location- Kumbalgodu

Reports To- General Manager – R&D / Packaging Technology Centre

Role Context

The Packaging Technology Centre (PTC) is the central technical validation laboratory responsible for evaluating and approving packaging materials across all packaging formats used by the organization. The laboratory supports business continuity, innovation, renovation, quality improvement, supplier development, and cost optimization initiatives.

The PTC performs approximately 30–40 packaging validation projects every month, covering new developments, supplier qualifications, material changes, troubleshooting, benchmarking, value engineering, and regulatory compliance.

This role requires strong technical expertise, analytical capability, and hands-on laboratory experience. The complexity of packaging materials, validation methodologies, and specialized equipment requires significant learning and practical exposure. Typically, it takes approximately one year for an individual to become fully proficient in PTC operations and independently manage validations.

The role is critical to ensuring that all packaging materials meet functional, quality, regulatory, safety, and performance requirements before commercialization.

The Packaging Technology Centre is one of Diageo India's strategic innovation and validation hubs. The team works on cutting-edge packaging technologies across glass, PET, closures, cartons, labels, and sustainable packaging solutions. The role provides exposure to innovation, renovation, premium packaging development, cost optimization, supplier qualification, advanced laboratory technologies, and cross-functional collaboration across R&D, Supply, Procurement, Manufacturing, Quality, and Global Packaging teams.

Purpose of the Role

To independently manage and execute packaging material validation activities within the Packaging Technology Centre by ensuring technically sound validation methodologies, accurate testing, reliable laboratory operations, equipment readiness, compliance with standards, and high-quality technical reporting.

The role is responsible for delivering timely, accurate, and data-driven validation outcomes that support innovation, renovation, cost optimization, supplier qualification, quality improvement, and manufacturing excellence.

Decision-Making Authority

The role has authority to:

•            Plan and execute validation activities based on approved priorities.

•            Select appropriate test methods and validation approaches in accordance with approved standards.

•            Interpret validation data and provide technical recommendations.

•            Identify validation failures, technical risks, and improvement opportunities.

•            Recommend acceptance, rejection, or additional evaluation based on validation outcomes.

•            Escalate technical concerns and validation risks requiring management decisions.

Final commercialization or specification approval remains with the relevant functional governance teams.

Financial Accountability

The role contributes to business performance by:

•            Supporting innovation and renovation projects.

•            Supporting packaging cost optimization initiatives.

•            Improving laboratory efficiency and equipment utilization.

•            Supporting CAPEX implementation and laboratory capability enhancement.

•            Protecting business through robust packaging validation and risk mitigation.

The position does not have direct budget ownership but is responsible for effective utilization of laboratory assets and technical resources.

Critical Technical Competencies

The successful candidate must possess strong technical expertise in the following areas:

Packaging Validation

•            Packaging Material Validation

•            Packaging Performance Testing

•            Functional Validation

•            Qualification Protocol Development

•            Validation Method Development

•            Packaging Risk Assessment

•            Validation Report Preparation

•            Statistical Data Interpretation

•            Root Cause Analysis (RCA)

•            Corrective & Preventive Actions (CAPA)

Packaging Materials Expertise

Hands-on knowledge of:

•            Glass Bottles

•            PET Bottles

•            HDPE Containers

•            Plastic Closures

•            Aluminium Closures

•            Metal Packaging

•            Beverage Cans

•            Tetra Pak / Cartons

•            Corrugated Packaging

•            Labels

•            Flexible Packaging

•            Paper Packaging

•            Shrink Films

•            Secondary & Tertiary Packaging

Packaging Standards & Testing Protocols

Knowledge of internationally recognized standards including:

•            ASTM

•            ISO

•            ISTA

•            TAPPI

•            BIS Standards

•            FSSC Requirements

•            GMP

•            GDP (Good Documentation Practices)

Quality Systems

Strong understanding of:

•            SOP Development

•            STP Development

•            Laboratory Documentation

•            Validation Protocols

•            Equipment Qualification

•            Calibration Systems

•            Internal Audits

•            External Audits

•            Change Management

•            Risk Assessment

•            5S

•            Laboratory Safety

•            EHS Requirements

Packaging Development Knowledge

Experience in:

•            Packaging Development

•            Packaging Innovation

•            Packaging Renovation

•            Packaging Cost Optimization

•            Value Engineering

•            Design Verification

•            Packaging Specifications

•            Packaging Drawings

•            CAD Review

•            Commercialization

•            Supplier Qualification

•            Material Benchmarking

Data & Digital Skills

Proficiency in:

•            Microsoft Excel (Advanced)

•            PowerPoint

•            Word

•            Statistical Data Analysis

•            Minitab (Preferred)

•            Power BI (Preferred)

•            SAP

•            PLM Systems

•            Workday (Preferred)

•            CAD Software

•            Digital Documentation Systems

Key Performance Indicators (KPIs)

Performance in this role will be measured through:

KPI        Target

Validation Projects Delivered OTIF  ≥95%

Validation Report Accuracy  100%

Equipment Calibration Compliance             100%

Equipment Uptime    ≥98%

Laboratory Audit Compliance           100%

SOP/STP Compliance             100%

CAPEX Support Milestones  As per Project Plan

Laboratory Safety Compliance         Zero Major Non-Conformance

Stakeholder Satisfaction       Meets or Exceeds Expectations

Continuous Improvement Projects Minimum 3 per year

Training Hours Delivered       As per Functional Plan

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.

Rewards & Benefits Statement: 

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Diversity statement:

Our purpose is Crafting iconic drinks chosen for life’s moments. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you.