Manager, Digital Programs is responsible for planning, coordinating, and executing key initiatives that support business growth in the China market. This role provides structure, governance, and delivery excellence for cross-functional programs spanning retail, eCommerce, supply chain, and corporate functions.

Manager, Digital Programs ensures alignment between global initiatives and China-specific priorities, driving outcomes that enhance customer experience, operational efficiency, and market competitiveness.

The ideal candidate has strong project/program management skills, a business-oriented mindset, and the ability to lead without direct authority across diverse teams and stakeholders.

·       Program Management

·       Lead end-to-end planning, execution, and delivery of key programs in China.

·       Ensure programs are aligned with global strategy and local business needs.

·       Stakeholder Collaboration

·       Partner closely with China business leadership, global IT, and external vendors.

·       Manage communication and expectations across diverse stakeholder groups.

·       Risk & Issue Management

·       Identify risks, dependencies, and roadblocks early; implement mitigation plans.

·       Escalate issues with transparency and propose solutions.

·       Financial & Resource Management

·       Track program budgets and resources.

·       Optimize allocation of project teams and vendor support.

·       Change Management & Adoption

·       Support business readiness and adoption of new systems, processes, and tools.

·       Deliver training, communications, and change initiatives to ensure successful outcomes.

·       Performance Tracking

·       Define and monitor KPIs for program success.

·       Provide data-driven insights and reports to senior leadership.