Position Summary

Role and Responsibilities

Process Analysis & Continuous Improvement

• Conduct organization, process, task, and FTE analyses to identify productivity improvement opportunities.
• Analyze existing business processes and recommend scalable, standardized ways of working across the SEAO region.
• Develop process documentation, SOPs, governance frameworks, and operational guidelines.
• Support process redesign initiatives to improve operational efficiency and AI adoption.

Project & Program Management

• Coordinate regional AI initiatives from planning through implementation, ensuring milestones, timelines, dependencies, and risks are effectively managed.
• Partner with business stakeholders to translate business needs into structured project plans and execution roadmaps.
• Monitor project performance, prepare executive updates, and recommend corrective actions where required.
• Support regional AI transformation initiatives through structured governance and project coordination.

Governance & Operations

• Manage AI operational governance, including user access, platform administration, and token utilization across regional AI solutions.
• Monitor AI platform usage and operational performance to optimize resource allocation and adoption.
• Ensure governance processes comply with organizational policies and regional standards.
• Support operational readiness for new AI tools, initiatives, and system enhancements.

Performance Insights & Stakeholder Management

• Develop dashboards and reporting to monitor productivity, adoption, operational performance, and project outcomes.
• Analyze trends and recommend opportunities to improve AI utilization and operational effectiveness.
• Collaborate with regional stakeholders to align priorities, resolve issues, and drive successful project delivery.
• Prepare presentations and structured updates for leadership and regional governance forums.

Skills and Qualifications

• ~10 years of experience in project management, business analysis, process improvement, operations excellence, digital transformation, or related disciplines.
• Experience conducting process mapping, workflow analysis, and business process redesign.
• Strong project management experience across multiple concurrent initiatives.
• Experience building dashboards and analyzing operational or business performance metrics.
• Strong analytical, problem-solving, and stakeholder management capabilities.
• Experience preparing executive presentations and management reports.
• Experience supporting regional or multinational organizations is highly preferred.
• Exposure to AI, automation, or digital transformation initiatives is advantageous.
• Familiarity with project management methodologies (Agile, Waterfall, Hybrid) is preferred.

If you’re someone who enjoys bringing structure to complexity, improving the way teams work, and turning ideas into well-executed projects while partnering with stakeholders across the region, we’d love to hear from you.

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