About us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About the Role

The Microsoft 365 Architect plays a pivotal role in the governance and delivery of Microsoft focused Intelligent Workspace solutions in the Microsoft 365 stack. This will focus on the business outcomes that can be realised by leveraging agile ways of working while providing our customers deep ongoing, proactive, strategic guidance and operational engagement and support. 

The Microsoft 365 Architect will work with customers to transform their business with cloud first productivity and collaborations solutions for their digital transformation journey. Providing standards and solutions to our MS 365 offering and acting as an escalation point/SME for our technology operations staff.

Focusing on consulting and delivery of Microsoft 365 workloads spanning data, files, communications and collaboration, security and identity and access management that ties these together

What You'll Be Doing

• Design, implement, and support Microsoft 365 solutions for enterprise customers
• Lead solution architecture, technical governance, and project delivery activities
• Provide expert guidance across Microsoft 365 technologies
• Develop high-level and detailed solution designs for new environments and projects
• Create high-quality technical and operational documentation
• Act as an escalation point and technical SME for operational teams
• Collaborate with customers, vendors, and key stakeholders to deliver successful outcomes
• Contribute to training, mentoring, and capability development across teams 

What You'll Bring

Technical Expertise

We're looking for someone with strong experience designing and delivering solutions across:

• Microsoft 365
•  Microsoft Entra ID
• Working Knowledge of Microsoft Intune
• Microsoft Teams and Microsoft Teams Voice
• Exchange Online / Working knowledge of on-prem Exchange
• Working knowledge of Windows Server Technologies
• Working knowledge of Device Management and Endpoint Solutions
• Automation and Scripting Technologies
• Migration and collaboration tooling such as ShareGate, AvePoint, and Mimecast

Experience

• 8+ years' experience designing, implementing, and supporting Microsoft 365 solutions
• Experience delivering complex projects
• Strong background in Microsoft Identity and modern workplace technologies
• Proven ability to work autonomously and within multidisciplinary teams
• Experience producing architecture, design, and technical documentation
• Strong stakeholder engagement and customer consulting skills 

Personal Attributes

• Exceptional problem-solving skills
• Exceptional Documentation skills
• Customer-focused with a consultative mindset
• Strong communication and presentation skills
• Effective stakeholder and vendor management
• Excellent organisational and time-management capabilities 

Qualifications

Desirable

• Current Microsoft certifications relevant to Microsoft 365 and cloud technologies
• Tertiary qualification in Information Technology, Computer Science, or a related field
• ITIL Foundation Certification
• Technical writing or presentation training 

Culture and benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

• Paid perental leave
• 24/7 Employee Assistance Programme (DataCare)
• Ongoing learning, certifications, and career development opportunities
• Access to industry-leading learning platforms and future skills training
• Recognition programmes that celebrate great work
• Great employee discounts and financial wellbeing benefits
• Meaningful work that makes a real impact