With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

FUNCTION INTRODUCTION:

KSA, plays a key and strategic role in Arabia growth. It requires a logistics ecosystem that has a high edge model of agility and efficiency considering complexity of relatively high size portfolio with different type of operations and customers’ behaviors.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. The Logistics Supervisor is responsible for managing import operations, customs clearance activities, and regulatory compliance to ensure the timely, cost-effective, and compliant movement of goods. The role coordinates with government authorities, customs brokers, logistics service providers, and warehouse teams to ensure seamless import processes and adherence to all applicable regulations.

Job Scope

• Coordinate and monitor import shipment activities to support timely and efficient customs clearance.
• Ensure all required documentation, registrations, permits, triangulation invoice requirements, and pre-approvals are completed before shipment arrival.
• Coordinate the delivery of imported goods to designated warehouses.
• Support regulatory compliance activities, including SFDA registrations, SASO certifications, customs exemptions, and other government-related requirements.
• Identify opportunities for process improvements and support operational excellence initiatives.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Coordinate import shipment activities, including shipment tracking, cost monitoring, payments, and system registrations.
• Liaise with government authorities and customs brokers to obtain required approvals and resolve clearance-related issues.
• Prepare and review customs clearance documentation to ensure compliance and smooth shipment processing.
• Coordinate triangulation invoice requirements and ensure compliance with customs regulations.
• Support customs exemption applications and maintain related documentation and records.
• Coordinate with warehouse teams to ensure readiness and timely receipt of imported goods.
• Monitor logistics service providers' performance and escalate operational issues when required.
• Track clearance lead times and identify opportunities to improve operational efficiency.
• Follow up on empty container returns to avoid detention charges and unnecessary costs.
• Ensure compliance with SFDA, SASO, ZATCA Customs, and other relevant regulatory requirements.
• Maintain accurate shipment, clearance, and compliance records in company systems.
• Collaborate with internal stakeholders, suppliers, freight forwarders, and customs brokers to ensure smooth end-to-end import operations.
• Support reporting activities by providing logistics performance data and KPI analysis.
• Assist in continuous improvement projects aimed at optimizing logistics and import operations.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 1-2 years of experience in logistics, import operations, customs clearance, freight forwarding, supply chain, or government relations.
• Experience in Saudi regulatory authorities and systems (SFDA, SASO, and ZATCA) is preferred.
• Good understanding of customs clearance procedures, import documentation, freight forwarding, and compliance requirements.
• Proficiency in Microsoft Excel, PowerPoint, and Power BI are an advantage.

Skills

• Fluency in Arabic and English (written and spoken).
• Strong proficiency in Microsoft Excel, PowerPoint, and Power BI.
• Strong communication and stakeholder management skills.
• Strong knowledge of import operations, customs clearance, and logistics processes.
• Good understanding of SFDA, SASO, ZATCA Customs requirements, and Saudi regulatory frameworks.
• Strong analytical, problem-solving, and organizational abilities.
• Ability to manage multiple priorities and work effectively under pressure.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.