Job Details:

Job Description:

• Own Factory Dock and shipment execution processes across global sites.
• Monitor logistics operational performance, shipment turnaround times, and service level adherence.
• Support escalation management for critical customer, engineering, and manufacturing shipments.
• Coordinate with 3PL partners, carriers, and internal stakeholders to ensure smooth shipment execution.

• Act as global process owner for the Oracle Shipping Request (OSR) platform.
• Develop, maintain, and improve OSR workflows, SOPs, user guides, and training materials.
• Drive adoption and process compliance across worldwide sites.
• Lead user training and communication of process changes and system enhancements.

• Analyze logistics process bottlenecks and identify opportunities for automation and simplification.
• Lead initiatives to reduce shipment turnaround time, improve user experience, and enhance operational efficiency.
• Partner with IT and system teams to prioritize enhancements and resolve system-related issues.
• Establish metrics and dashboards to measure process effectiveness.

• Manage logistics-related projects from concept through deployment.
• Coordinate activities across Trade Compliance, Quality, Engineering, Supply Chain, Finance, and Operations teams.
• Develop project plans, risk mitigation strategies, and executive updates.
• Support network optimization, warehouse initiatives, and logistics transformation projects.

• Manage logistics performance reporting and operational dashboards.
• Analyze shipment trends, service levels, and root causes of delays.
• Prepare executive-level summaries and recommendations.
• Support business reviews and operational governance meetings.

• Work closely with Trade Compliance and Customs teams to resolve shipment clearance issues.
• Improve shipment documentation standards and shipment request quality.
• Ensure logistics processes meet regulatory and compliance requirements.

Qualifications:

• Bachelor's Degree in Supply Chain Management, Logistics, Industrial Engineering, Business, or related field.

• 7–10+ years of experience in: Global Logistics Operations Supply Chain Operations Warehouse / Distribution Operations Logistics Systems or Process Excellence
• Experience working with ERP and logistics platforms such as Oracle, SAP, WMS, TMS, or equivalent.
• Experience managing cross-functional projects and continuous improvement initiatives.

• Semiconductor, electronics, high-tech manufacturing, or global supply chain experience.
• Lean Six Sigma certification or equivalent operational excellence background.
• Familiarity with import/export compliance and customs processes.

• Process Excellence & Continuous Improvement
• Global Logistics Operations
• Project Management
• ERP / Logistics Systems Expertise
• Data Analytics & Reporting
• Stakeholder Management
• Change Management
• Problem Solving & Root Cause Analysis
• Executive Communication
• 3PL & Carrier Management

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