Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Works as part of a care team to improve the execution of quality requirements, increase throughput, improve efficiency, and enhance the overall patient experience. Provides care to designated patients and care coordination across the continuum. Performs administrative functions in the practice.

Job Duties

• Assists provider by collecting patient history and reason for visit. Completes observation, physical exam, telephone triage, and analysis of diagnostic data.
• Ensures that all ordered laboratory and diagnostic tests are tracked and logged and that the provider is presented with all test results.
• Provides education to patients, ensures education materials are current and appropriate, and evaluates the effectiveness of patient education.
• Assists patients with inquiries for prescription refills, appointment scheduling, and referral authorization.
• Assists providers during procedures and examinations and performs instrument and room clean-up.
• Coordinates internal and external appointments for new and established patients based on patients' medical needs, preferences, and the practice schedule.
• Intervenes to prevent, minimize, or correct any actual or potential patient risks based upon observation of physiological, behavioral, and environmental factors.
• Participates in telephone triage by obtaining clinically appropriate data and symptoms; advises and instructs patients according to established protocols and/or orders from the provider.

Minimum Qualifications

• Technical School Diploma LPN Program
• Ability to establish and maintain control of violent patients or dangerous situations.
• Basic computer skills, critical thinking, and ability to concentrate.
• Knowledge and competence that reflects current nursing practice.
• American Heart Association Basic Life Support - State of Pennsylvania Upon Hire
• LPN - Licensed Practical Nurse_PA - State of Pennsylvania Upon Hire

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1000 Alliance Dr

Primary Location:

LVPG Alliance Drive

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

Monday-Friday 7:30a-4p, 8:00a-4:30p, and 8:30a-5p

Department:

1012-30503 LVPG-H Family & Internal Med - Alliance Drive