Lead Student Engagement Programs Advisor (Assistant Director, Student Affairs)

USC Marshall School of Business

Undergraduate Student Affairs

Shape the Marshall Student Experience!

Are you passionate about creating meaningful experiences that help students connect, engage, and feel a sense of belonging? Join the USC Marshall School of Business as a Lead Student Engagement Programs Advisor and help bring the Marshall student experience to life. As part of the Undergraduate Student Affairs team, you'll develop programs, experiences, and communications that build community, celebrate our students, and strengthen their connection to Marshall throughout their undergraduate journey.

Why You’ll Love This Job:

This is an opportunity to combine creativity, student engagement, and communications in a role where you'll see the impact of your work firsthand. You'll take a leading role in the Marshall Experience Program, developing programs and signature experiences that bring students together and strengthen school pride and community.

You'll also serve as the primary content strategist and manager for Marshall Undergraduate Programs' social media presence, sharing the stories, accomplishments, opportunities, and moments that make up the Marshall undergraduate experience. Along the way, you'll collaborate with students and colleagues across Marshall and USC, support broader student engagement initiatives, and have the opportunity to bring new ideas to life.

Key Responsibilities:

• Lead the planning, implementation, and assessment of the Marshall Experience Program, creating meaningful opportunities that foster student engagement, belonging, and school pride.
• Develop and execute signature events, leadership initiatives, and co-curricular programs that enhance the undergraduate student experience.
• Serve as the primary strategist and manager for Marshall Undergraduate Programs' social media channels, creating engaging content and communications that showcase student life and promote key initiatives.
• Collaborate with students, faculty, staff, and campus partners to develop innovative programs and strengthen the Marshall community.
• Design and facilitate workshops, orientations, and educational programming that support student development and success.
• Assess program effectiveness using participation data and student feedback to drive continuous improvement.
• Support student engagement initiatives, including advising Marshall Recognized Student Organizations and student leaders as assigned.
• Manage program budgets, event logistics, and related administrative responsibilities while ensuring effective stewardship of university resources.

What We’re Looking For:

Minimum Requirements:

• Master's degree or combined education and experience as a substitute for the minimum education requirement.
• Three years of directly related professional experience in student engagement, student programs, higher education, communications, or a related area.
• Excellent written and verbal communication skills.
• Strong project management, organizational, analytical, and problem-solving skills.
• Demonstrated ability to work effectively with diverse communities and stakeholders while exercising diplomacy, sound judgment, and discretion.
• Proficiency with technology and communication tools used to support program management and student engagement.

Preferred Requirements:

• Master's degree in Higher Education, Student Affairs, Leadership, or a related field.
• Five or more years of experience in student engagement, higher education, campus programming, communications, or a related field.
• Demonstrated success planning and executing student programs, events, and engagement initiatives.
• Experience managing organizational social media accounts and developing creative, multi-platform communications.
• Excellent communication, project management, and relationship-building skills.
• Proficiency with Microsoft Office, Google Workspace, Canva and/or Adobe Creative Suite, and social media management tools.
• A creative, collaborative, and student-centered approach with a passion for building community and enhancing the student experience

In addition, the successful candidate must also demonstrate, through ideas, words, and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.

Salary and Benefits:

The annual base salary range for this position is $77,436.75 - $103,598.51. When extending an offer of employment, USC considers various factors, including the scope of responsibilities, the candidate’s work experience, education/training, key skills, internal peer equity, and external market considerations.

Required Documents and Additional Information:

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
• Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.

To support the well-being of our faculty and staff, USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package.

Ready to Make an Impact?

If you’re excited about shaping the future of education and joining a high-achieving team, apply today! Help us create transformative learning experiences that prepare students for the future.

For more information on the USC Marshall School of Business, visit: www.marshall.usc.edu.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.

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