About this role:

Wells Fargo is seeking a Lead Operations Processor for the Cash Disbursement Team within Cash Management Operations. This role provides operational support, subject matter expertise, quality review, issue resolution, and team guidance for cash disbursement activities across multiple systems and business partners. The position requires strong attention to detail, leadership skills, sound judgment, and the ability to support accurate, timely, and controlled financial processes. Learn more at wellsfargojobs.com.

In this role, you will:

• Support management in the day-to-day supervision of less experienced team providing guidance, and resolution to issues contributing to overall effectiveness of team

• Provide feedback and present ideas for improving or implementing processes and tools within Operations group

• Perform or guide others on complex escalated issues that require planning, evaluation, and interpretation

• Prioritize work and provide daily work leadership and mentorship to team

• Provide training and technical guidance to less experienced staff

• Lead or contribute to implementation of new or revised processes and procedures that require coordination among operation teams

• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

• Interact with internal customers

• Receive direction from leaders

• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

• Serve as a resource to other departments on transaction structure, documentation, and company policies

Required Qualifications:

4+ years of Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience reviewing banking transactions

• Knowledge in Financial services, fraud, investigations, Bank Secrecy Act, anti-money laundering

• General knowledge of entity formation verification documents

• Experience with research system tools such as Infolease, ISM, ect.

• Ability to analyze and summarize large amounts of data

• Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills

• Ability to train and lead others

• Proven ability to display a willingness to learn new policies, procedures and processes

• Strong attention to detail and accuracy skills

• Good analytical skills including analyzing complex data

• Ability to work in a fast-paced deadline driven environment

• Excellent verbal, written, and interpersonal communication skills

• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment

• Capability to navigate multiple computer systems, applications, and utilize search tools to find information 

• Aptitude to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

• Competency to handle confidential material in a professional manner 

• Potential to achieve high production and quality standards

Job Expectations:

• This position is not eligible for Visa sponsorship

• Candidate must be based out of posted location

• This position offers a hybrid work schedule

• Relocation assistance is not available for this position

• Ability to work additional hours as needed

Posting Location:

• 801 Walnut St
  DES MOINES, IA

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.