Job Description

Reporting to the Director, Labour and Employee Relations, the Labour Relations Advisor will provide guidance, direction, and support to Human Resources and Operations teams across multiple locations on labour and employee relations matters. This role serves as a key advisor on grievance management, collective agreement administration, labour relations best practices, and employee relations issues, while supporting positive union-management relationships across the organization.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a flexible working environment.

Key responsibilities include:

• Acts as the first point of contact for site HR and management team for all labour & employee relations matters

• Supports Management team with ongoing coaching, mentoring and knowledge to effectively manage team members within a unionized environment

• Coaches and guides Human Resources team members on matters relating to labour relations

• Participates and assists in the collective bargaining process; includes mandate development, preparation of materials, proposals, and collective agreement implementation

• Provides general support including but not limited to assisting with collective agreement interpretation and application, research, preparing and/or reviewing general communication

• Provides labour relations advice to management and human resources in addressing initiatives with possible LR impact

• Collects, analyzes, and interprets information such as case law, reviewing precedents, arbitral jurisprudence and gathering related documentation as required

• Track and analyze grievances for trends, potential issues with language; identifies opportunities for improvement. Generates grievance reports for regional management and senior leaders.

• Contributes to the development of labour relations best practice learning and support for leadership to promote positive union-management relations

• Co-Chairs Labour Management meetings and supports/manages overall labour management relationship.

• Participates in projects, providing labour relations support to a variety of stakeholder groups.

• Supports the Labour and Employee Relations team with information and evidence gathering required to respond to various employee matters that arise, including HRTO cases, MOL complaints and disputes.

• Some intermittent provincial travel may be required

• Complete other duties as assigned.

What we’re looking for:

• Post-secondary degree in business/human resources/industrial relations or an acceptable combination of education and experience

• Human Resource designation (i.e. CHRL) preferred

• 3-5 years of Labour Relations experience in a unionized environment, with an emphasis on significant multi-site collective agreement locations.

• Demonstrated knowledge/experience supporting collective agreement negotiations

• Strong knowledge/experience with interpretation of collective agreements.

• Demonstrated ability to provide advice and counsel to business while using ability to influence

• Broad knowledge of employment legislation: Labour Relations Act, Occupational Health & Safety Act, Workplace Safety and Insurance Act, Human Rights Code, Employment Standards Act, etc.

• Demonstrated ability to analyze data and interpret information

• Demonstrated experience in being innovative, taking initiative, and being proactive.

• Strong consultation/facilitation, analytical, communication and strategic thinking skills are required.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities

• Opportunities for advancement and career growth within the organization

• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

• Employee Family Assistance Program.

• Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

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Compensation Details

​At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.