About the Role

We are looking for an Instructional Designer/L&D Specialist to join Candescent's L&D team in Bangalore and take ownership of designing, developing, delivering, and evaluating learning programs for employees across our global locations. This is a broad role that goes beyond content build: you will partner with business leaders and subject-matter experts to identify skill gaps, translate business needs into scalable learning solutions, and manage programs end-to-end — from needs analysis and design through facilitation, LMS delivery, and post-program measurement.

The ideal candidate is both strategic and hands-on. You are as comfortable shaping a learning strategy with senior stakeholders as you are building a course in Articulate and publishing it to Cornerstone. You bring a strong instructional design foundation, a bias toward innovation, and the ability to use data and technology — including Gen AI — to create engaging, future-ready learning experiences.

Key Responsibilities

Learning Strategy & Needs Analysis

• Partner with business leaders, SMEs, and HR Business Partners / Learning Partners to assess skill gaps and align learning solutions with business priorities.

• Conduct training needs analyses and translate requirements into clear learning objectives, program outcomes, and appropriate modalities.

• Contribute to the global learning charter, including the tool and technology perspective — LMS governance, content standards, and platform best practices.

Instructional Design & Content Development

• Design and develop e-learning modules, ILT/VILT materials, microlearning, and job aids using structured instructional design models (ADDIE, SAM).

• Build courses using Articulate 360 (Storyline/Rise) or similar tools, applying strong storyboarding, scripting, and visual design with attention to learner UX.

• Curate and develop content using modern approaches — blended learning, experiential activities, coaching, and digital learning — that scale across skills, functions, and regions.

Program Design, Management & Delivery

• Design scalable program frameworks that can be applied across multiple skills, functions, and geographies.

• Own end-to-end program management: planning, scheduling, facilitator preparation, participant communications, vendor coordination, logistics, and delivery.

• Manage multiple projects and timelines simultaneously, maintaining quality standards and reporting regularly on progress and risks.

LMS Governance & Content Operations

• Administer content on Cornerstone OnDemand: upload courses, configure curricula and learning assignments, and troubleshoot learner access issues.

• Publish and manage SCORM/xAPI content, and maintain Cornerstone-related processes — content lifecycle management, naming conventions, and learner journey architecture.

Stakeholder Engagement

• Serve as a trusted advisor to leaders and HR teams on learning and skills development.

• Partner with SMEs across geographies to gather content, validate accuracy, and incorporate feedback, managing these relationships independently.

• Build and sustain strong relationships to secure buy-in and alignment, and collaborate across L&D to ensure consistency, scalability, and sharing of best practices.

Measurement, Innovation & Continuous Improvement

• Build evaluation into program design (feedback surveys, NPS, business-impact measures) and use Cornerstone reporting and analytics to evaluate content effectiveness.

• Conduct impact analyses linking learning outcomes to business results, and synthesize findings into insights for senior leadership.

• Gather learner and stakeholder feedback to continuously refine and improve programs.

• Explore and pilot new learning technologies and methods — including Gen AI, adaptive learning, and digital simulations — and scale those that prove effective.

• Stay ahead of L&D trends to introduce creative, future-ready solutions and champion experimentation within the team.

What We're Looking For

Required

• 4–6 years of hands-on experience in instructional design, e-learning development, or talent development / L&D.

• Demonstrated success designing and delivering scalable learning programs with measurable outcomes.

• Hands-on experience with Cornerstone OnDemand, including content uploads, curriculum configuration, learning assignments, and reporting.

• Proficiency in Articulate 360 (Storyline and/or Rise) or Adobe Captivate, and experience publishing SCORM/xAPI content to an LMS.

• Strong storyboarding, scripting, and visual design sensibility with attention to learner UX.

• Strong facilitation, coaching, and communication skills, with proven ability to manage program logistics and stakeholder relationships across global teams.

• Comfort with data-driven decision-making and program evaluation (feedback, NPS, impact reporting).

• Bachelor's degree in Instructional Design, Education Technology, HR, Psychology, Education, or a related field.

Nice to Have

• Master's degree or certifications in L&D, Coaching, or Project Management.

• Experience with Gen AI and/or digital learning platforms in a learning context.

• Experience delivering learning programs in global organizations.

• Exposure to video editing tools (Camtasia, Adobe Premiere) or graphic design tools (Canva, Adobe Suite).

• Familiarity with learning measurement frameworks (e.g., Kirkpatrick Model).

• Portfolio of e-learning samples, storyboards, or facilitator guides.