Palisades Tahoe

We share the spirit of these legendary mountains with the world. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary: Assist manager and director in supervising a team of 85-160 employees. Assist in supervisory responsibilities such as interviewing, hiring, and training employees; planning, assigning, scheduling, and directing work; appraising performance; rewarding and disciplining employees; taking care of guests, addressing guest complaints and resolving problems.

Applicants must be at least 18 years of age.

Hourly:

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $24 - $35.99 per hour

A Great Job and Benefits to Match:

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more! 

• Healthcare options for both Seasonal & Year-Round employees 

• Generous discounts on outdoor gear, apparel, etc. 

• 401(k) plan with generous company match 

• Free and discounted lift tickets 

• 25%-50% discount at Food & Beverage locations at Palisades & Alpine 

• 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more! 

• Employee Assistance Program (EAP)

Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:

• Assist manager in supervising a team of 15-30 employees. Assist in supervisory responsibilities such as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Supervise the daily operation, including but not limited to; guest check-in, class assignments, getting classes out in a timely manner, checking on classes and assisting instructors on hill, entering class data in Flaik, facility upkeep and cleanliness.

• Comply with Federal and California Labor law in all phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.

• Enforce safety standards in accordance with company policies and procedures. 

• Assists with coordination of the different programs in the Adult School.

• Carries out daily procedures to aid in effective personnel and financial management of the Snowsports School.

• Assists in various marketing promotional programs to promote Snowsports School programs.

• Records and maintains files for various Ski and Snowboard School programs.

• Actively leads the quality and direction of Instructor Training.

• Performs or assists subordinates in performing duties.

• Teaches group and private lessons.

Competencies and Job Requirements:

Required: 

• Able to communicate effectively in writing and verbally across all levels of the organization.

• Excellent organizational and problem-solving skills with the ability to handle multiple tasks.

• Able to establish and maintain effective working relationships and interact with others

• Working knowledge of computers including MS Office (Word, Excel, Outlook, Access)

• Advanced skiing and/or snowboarding skills, teaching skills, and PSIA/AASI certifications.

• Working knowledge of PSIA/AASI teaching principles and techniques.

• Ability to lead and direct employees and serve customers under intense conditions.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, talk, see, hear, and ski. Must be capable of walking, standing and skiing 90% or more of a normal 8 hour work shift. Must be capable of occasionally carrying, lifting. pushing or pulling up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee will continuously be exposed to outside weather conditions. The employee will frequently be exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions.

Hazardous Materials/Noise: The noise level in the work place is usually moderate.

Equipment Used in Job: Skis and/or Snowboard

Education and Experience:

Required:

• High School Diploma or GED

• Two years related experience and/or training; or equivalent combination of education and experience

• PSIA/AASI level 1 certification or equivalent

Preferred

• Bachelor’s Degree

• PSIA/AASI level 3 certification.

• One-year supervisory experience

A Motor Vehicle Record review may be required as part of your job.

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility.  Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.