Sobre este puesto de IT Workplace Engineer en PwC
PwC · Presencial · Bucharest
Job Description & Summary
The Opportunity
You are part of PwC IT endpoint management team. Together with your team you are responsible for all IT end-user und IT endpoint related topics, such as laptops, virtual desktops and mobile devices.
In this role you support projects as SME, train our IT Service Desk and solve incidents- and problems in the IT endpoint area. Further, you take over accountability for parts of services and smaller IT services.
What you will be doing
- Together with your team, you run, maintain and develop our IT endpoint fleet
- You provide 2nd level support to our end-users
- You provide trainings to our 1st level support and create knowledge base articles
- You develop solutions to optimize our endpoint fleet
- You participate in projects and act as SME’s for several workplace related topics
- You ensure a state-of-the-art software and patch level for our laptops
- You create software packages and deliver them to our users
- You execute vulnerability management initiatives to keep our endpoint fleet secure
- You execute hygiene tasks to maintain a lean endpoint environment
- You take over responsibility for an IT Service or IT Service Components
What we need from you
- You hold a Bachelor degree in Business Administration or Computer Science
- You have at least 2 years experience working in endpoint management with focus on Windows and iOS endpoints (experience on Microsoft Intune (MEM) or similar modern endpoint management platform would be a great advantage).
- You have knowledge of PowerShell
- You knowledge of Microsoft Entra Directory (Azure Active Directory)
- You are fluent (written and spoken) in English.
- You have excellent communication and interpersonal skills.
- You have a strong positive, service-oriented attitude and team-working ability.
What is nice to have:
- You have experience with Microsoft 365 Cloud PC environment or similar
- You have experience managing a Microsoft 365 Platform
- ITILv4/v5 Foundation
- Microsoft Endpoint Administrator Associate (MD-102)
- Azure Fundamentals (AZ-900)
- Microsoft 365 Fundamentals (MS-900)
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