Marmon Technologies India Private Limited

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Role Summary
The IT Lead will oversee the design, implementation, and maintenance of IT systems and The IT Operations & Infrastructure Manager will be responsible for the strategic planning, implementation, and management of enterprise-wide IT services, ensuring high availability, security, and scalability. This role encompasses oversight of IT Support and Systems Administration, ERP platforms, and Network/Cloud Infrastructure, driving operational excellence and aligning technology initiatives with business objectives. The candidate will lead cross-functional teams to deliver robust IT solutions, enforce compliance with industry standards, and optimize performance through automation and innovation. The position requires deep technical expertise in cloud computing (AWS/Azure), network architecture, ERP systems (SAP/other ERP environments), and IT service management frameworks (ITIL), combined with strong leadership and project management capabilities. The manager will also be accountable for budget control, vendor management, and risk mitigation strategies, ensuring the organization’s IT ecosystem supports growth and resilience.

Key job Responsibilities

Leadership & Team Management

•Lead and mentor IT Infrastructure Support, ERP, Network, Security, and Cloud teams to achieve operational excellence.

•Define team objectives, monitor performance, and implement skill development programs.

•Foster a culture of innovation, collaboration, and accountability.

•Partner with Medical Group and company IT leadership as an integrated, extended team, providing regular status reporting, KPI/SLA performance metrics, strategic alignment, and continuous improvement recommendations.

IT Operations & Infrastructure

•Ensure 24/7 availability and optimal performance of IT systems and infrastructure.

•Oversee ERP system administration, upgrades, and integration with business processes.

•Manage network architecture, firewalls, VPNs, end user computing and cloud infrastructure for scalability and security. This includes on-premises environments where remote access has been provided.

•Manage on-boarding and offboarding of employees in Marmon Medical environments.

•Implement ITSM and ITIL-based processes for service, incident, problem, and change management.

Strategic Planning & Innovation

•Develop and execute IT strategy and roadmap aligned with organizational goals.

•Identify emerging technologies and lead digital transformation initiatives.

•Drive automation of manual processes to improve efficiency and reduce costs.

•Establish annual objectives aligned with the Marmon Medical IT strategy and 3-yearroadmap.

•Participate in the annual refinement of the Marmon Medical Group IT strategy and 3-yearroadmap

Governance, Risk & Compliance

•Ensure compliance with cybersecurity standards, data protection laws, and regulatory requirements.

•Conduct regular IT audits and risk assessments to mitigate vulnerabilities.

•Maintain robust disaster recovery and business continuity plans.

Budgeting & Vendor Management

•Prepare and manage IT budgets in partnership with US team, ensuring cost optimization.

•In partnership with Marmon Medical US Management, establish contracts and manage relationships with technology vendors and service providers.

•Track ROI on IT investments and ensure alignment with business priorities

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.