Sobre este puesto de IT Business Analyst en Logitech
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
Job Description:
We are seeking an experienced IT Business Analyst to design, architect, and continuously improve our enterprise subscription billing systems across Services, Software, and Hardware offerings. This strategic role requires a blend of technical expertise, business acumen, and collaborative leadership to drive our subscription & services revenue transformation initiatives.
Your Contribution: Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech.
Requirements & Design
Gather and analyze business requirements for subscription/services billing processes and systems
Design functional specifications and technical architecture for enterprise subscription management solutions
Create detailed process flows, data models, and system integration designs
Define business rules and logic for subscription lifecycle management (provisioning, renewals, upgrades, cancellations)
Configuration & Implementation
Configure and customize subscription billing platforms to meet business requirements
Manage configuration changes across development, testing, and production environments
Design and implement pricing models, billing schedules, and revenue recognition rules
Develop integration specifications between billing systems and upstream/downstream applications (ERP, CRM, order management)
Testing & Quality Assurance
Develop comprehensive test strategies and test cases for subscription billing scenarios
Coordinate user acceptance testing (UAT) with business stakeholders
Validate data integrity, billing accuracy, and system performance
Troubleshoot issues and coordinate resolution with technical teams
Training & Deployment
Create training materials and documentation for end-users and support teams
Conduct training sessions for business users on new features and processes
Lead deployment activities and coordinate go-live support
Develop runbooks and knowledge base articles for operational support
Collaboration & Leadership
Partner closely with IT Value Squads on strategic subscription initiatives
Work with Support and Development teams on tactical enhancements and issue resolution
Serve as subject matter expert on subscription billing processes and systems
Facilitate cross-functional workshops and design sessions
Communicate project status, risks, and recommendations to stakeholders
Key Qualifications
For consideration, you must bring the following minimum skills and experiences to our team:
6-8 years of experience in IT business analysis, with focus on billing, subscription management, or revenue systems
Proven track record of implementing enterprise subscription billing solutions
Experience with full project lifecycle: requirements gathering through deployment
Strong background in enterprise IT systems integration
Technical Skills
Deep understanding of subscription business models and recurring revenue operations
Experience with subscription billing platforms (Zuora, Stripe Billing or Salesforce RCB or Right Rev Revenue Recognition application preferred)
Knowledge of billing processes: invoicing, payment processing, revenue recognition, collections
Familiarity with integration technologies (APIs, middleware, data mapping)
Understanding of data management principles and SQL basics
Business & Analytical Skills
Strong requirements elicitation and documentation capabilities
Excellent analytical and problem-solving skills
Ability to translate business needs into technical specifications
Experience with process improvement methodologies (Lean, Six Sigma, Agile)
Financial acumen related to revenue recognition and subscription metrics
Soft Skills
Outstanding communication skills (written and verbal)
Proven ability to work effectively with cross-functional teams
Strong stakeholder management and influencing capabilities
Self-motivated with ability to manage multiple priorities
Detail-oriented with commitment to quality and accuracy.
Education Preference
Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, Computer Science, or related field
Accounting or Finance degree strongly preferred for revenue recognition expertise
Master's degree in Finance, Accounting, MBA, or MS in Information Systems is a plus
Relevant professional certifications highly valued
Preferred Qualifications
Experience with SaaS or subscription-based business models
Certifications in relevant platforms (Zuora Certified, Salesforce CPQ, etc.)
Knowledge of revenue recognition standards (ASC 606, IFRS 15)
Experience with Agile/Scrum methodologies
Background in enterprise software, hardware, or IT services industries
Familiarity with order-to-cash processes
Experience with data analytics and reporting tools
#LI-MR2
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.
