Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

This role is responsible for design, development, support and maintenance of Trade Operations applications. Position will require incumbent to directly work with business users & global teams over phone, email or meetings as needed. The role is viewed as skilled in IT frameworks, technical requirements analysis, non-functional requirements specifications, application design, application development, performance tuning and troubleshooting of distributed application. Position is responsible for IT solution availability, maintenance, change request development, root cause identification & corrective actions along with regular improvement of IT applications and processes. The position manages the completion of own work assignments and coordinates work with others. Based on past experiences and knowledge, the incumbent works in close collaboration with peers & other IT teams.

What You Will Do:

Operational & Behavioral Competencies:

• Work collaboratively with distributed teams.
• Develop high level & low-level design & solutions for complex business requirements.
• Create Logical Technical Architecture diagram for new solutions.
• Lead technical teams in troubleshooting and quality improvement initiatives.
• Champion process effectiveness & improvements by owning governance controls.
• Define & improve quality processes & guidelines.
• Ability to collaborate & operate in a team environment, developing own & other’s ideas.
• Recognize and troubleshoot moderate/complex technical problems within IT service agreement levels.
• Monitors and pro-actively responds to output from tools and monitoring systems.
• Excellent communication skills. Communicates with cross-functional teams, primarily at the individual contributor level, to provide problem resolution updates.
• Develop and maintain deep technical and business knowledge of the domain.
• Participate in root-cause analysis of technical incidents.
• Work on multiple problems or projects simultaneously. 
• Self-starter with demonstrated ability to take initiative in a fast-paced environment.

Technical skills:

• Good knowledge of Trade Operations.
• Good knowledge in OneSource Imports/Exports Application.
• Good knowledge in OneSource Classification.
• Experience in one or more relational databases such as Oracle, MYSQL
• Experience troubleshooting technologically challenging customer issues. Able to use advanced debugging techniques.
• Knowledge of supply chain & expertise in Functional aspects of Trade Operations Domain.
• Demonstrated functional analyst skills with E2E exposure of application life cycle (Waterfall and Agile methodologies)

Top candidate might also have

• Knowledge in data analysis.
• Knowledge on API programming and platforms
• Knowledge of common data structure formats like XML, JSON, EDI etc.
• Knowledge of Snowflake.
• Knowledge in java script.

The candidate must be very strong in communication skills, both written and verbal. Should be dedicated and have good attitude towards work, self-motivated and willing to take ownership for own & team deliverables. Should be able to work independently on assigned tasks. Should be willing to work on flexible timing's covering US shift on need basis. Flexible to lead own system initiative for   development, support and life cycle maintenance.

Additional Information

Shift:  Involves multiple shits on rotational basis as listed below.

• 1 PM IST to 10 PM IST (regular shift)
• Weekend deployment activities & support (On-demand – Monthly or emergency release)

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).

Final Details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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