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The Interface Engineer I’s function is to design, build, and support HL7 interfaces using the Infor Cloverleaf or Rhapsody Corepoint Interface Engines and the Epic Bridges Interface Toolkit.  This individual is developing their understanding of the HL7 specification, the workings of integration platforms, and the complexities of healthcare application integration to maximize the use of the interface engine and promote best practices during interface development.  Works with project teams, clinical users, application subject matter experts, and software vendors to establish the needed business and technical requirements to ensure interfaces are properly scoped, engineered, tested, and supported.

Nordic, repeat Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us.

Key Responsibilities

• Performs business analysis and workflow review with business owners, clinical subject matter experts, and application analysts to capture business and technical requirements for each integration project.  Develops interfaces that satisfy business and technical requirements.

• Implements interfaces using industry best practices and adheres to defined standards and guidelines on the Infor Cloverleaf Interface Engine and Epic Bridges Interface Toolkit. 

• Performs detailed unit/functional and integrated testing of all interfaces changes and documents results as required. Facilitates and lead up testing meetings as necessary.

• Deploys new interfaces and interface changes into production environments while adhering to established change control policies and procedures.  Performs ongoing monitoring of all changes to ensure proper performance.

• Participates in departmental activities relating to employee engagement. 

• Works alongside interface and application resources with Epic Community Connect Partners by providing ongoing support and ensuring customer interfaces perform as required on an ongoing basis and throughout Epic upgrades and new interface implementations.

• Communicates effectively with all levels of staff to exchange information, ideas, and answer inquiries.

• Participates in the regular maintenance of the Epic Bridges interface toolkit.  Reviews and implements Epic release notes for seasonal upgrades.   Maintains Bridges errors and associated error work queues.

• Maintains a relationship with I&T leaders and staff, facilitating sharing and implementation of lessons learned and best practices across BSMH and Nordic.

• Participates in after-hours support and project implementations.

• Facilitates communications among various committees/teams related to system implementation and support of these projects.

• Works with senior engineers as a resource to promote culture of continuous growth.

Skills and Experience

• BS/BA in related field or 2+ years of experience in healthcare integration, healthcare IT, software engineering, or applicable field.

• Epic Bridges certification (Preferred)

• Healthcare interface engine experience (Preferred)

• Foundational knowledge of Healthcare Interoperability Protocols & Frameworks: HL7, X12, HTTP(s), FHIR, etc. (Preferred).

• Computer programming/scripting experience.

• Understanding of computer networking fundamentals, infrastructure, and terminology.

Other Knowledge, Skills and Abilities Required

• Ability to participate and engage in multiple concurrent projects. 

• Analytical and problem-solving skills; ability to assemble and organize information from a variety of sources to solve a problem or tell a story.

• Operate effectively within a team whose focus is on quality, integrity, equity and inclusion, information sharing, and mutual shared success.

• Exhibit the Nordic Maxims in all interactions with patients, coworkers, customers, and vendors.

• Exhibit discipline and a strong work ethic in a remote work environment.

• Effectively communicates upwards to leaders.  Appropriately crafts messaging for intended audience.  Recognizes and acts when issues or projects require escalation.

• Maintains a customer service focused mentality with all customer-facing interactions

Additional details

• Long-distance or air travel as needed-not to exceed 10% travel.

• Required to car travel to off-site locations, occasionally in adverse weather conditions.

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.